I bought a Homey Pro from ebay, it turned up today in a Homey Pro box. I set it up, in the app everything is VERY slow. I went onto the Homey info in settings and it shows as Homey (Early 2018) with 511.9mb of RAM.
Iām sorry. 512MB is a non-pro. A pro has 1024MB RAM.
Itās odd that it is not clearly visible from the outside what type it is.
On the other hand:
Iāve seen pix of a Homey pro which had a āHomey Proā print on the bottom, between the three āfeetā. I donāt know if all proās are marked the same way.
Yeah I thought as much. It has an Amazon Warehouse sticker on it thatās covered up. Either they upgraded and thought they would scam me or someone bought the Pro from Amazon and then returned it with their old unit and this guy bought to resell on ebay and didnāt check.
Either way Iām landed with it until I get a refund.
Is the Pro as slow as the normal one? Iām not sure I want it if soā¦
Are they going to bring out a better specced model?
I had the same thing when I bought an open box deal. There is little or nothing visible on the device to show what version it actually is until you look in the settings. In my case the shop was really supportive to correct the situation. On ebay youāre not well protected afaik.
As for speed, the pro has twice the cores and memory. But thereās more factors that could make things very slow besides hardware. My first suspect would be a slow wifi 2.4G connection. If you yourself only use 5G you would probably not notice. Could be too many neigbors on the same channel, other devices causing interference (some wireless security systems are notorious) or a dead corner in. the house because of walls and such.
Thanks Edwin, actually I left it for an hour and made some tea and it seems much more responsive now. Guess it was running something in the background that made it sluggish.
WiFi is fine, Iām in IT - itās Ubiquitiās Amplifi system and itās all of 2m away. Canāt see any interference of note.
I paid using Paypal so have messaged the ebay seller to tell them to refund and collect, if they refuse Iāll open a dispute, paypal often side with the buyer.
Yeh, thatās why I always use paypal for these kind of used prodcuts. Paypal is really good with this. Good luck! Too bad your first experience is being scamed
I have an early 2018 and itās not slow at all.
It really depends on how many apps (memory) you use.
So i donāt know what you paid for it but a early 2018 model is not by definition a bad thing.
You even have a NFC chip that later models donāt have, if that aint a pro feature ;D