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Questions & Help
22

found it, one above 35mb and the rest underneath that number.

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23

I have tested two homey’s2019 and both same issue. somethimes days no dropping off and sometimes 3 or 4 times in a day.

24

OK, then the only thing I can think of, both of your Homey’s are Homey4d models (look here for HomeyModelId), or there’s a thing with your wifi system Homey can´t handle very well.
What kind of wifi system do you have? A mesh with several Access Points?

25

indeed Homey4D, is that an issue?

i have Unifi, i have been using Homey for long time and no issues, issue started since a month ago, nothing is change on my wifi or network. indeed mesh with several AP but i have setup homey to connect to one AP.

26

Can you recall if the problem started after a specific firmware update on Homey?

27

Yesterday I moved my homey very very close to my unifi AP, till now 18 hours later no dropping off. If stays like that, I will keep it at the current place.

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28

Besides putting Homey right next to an AP, you can block Homey’s MAC address on the other AP’s, to prevent it from hopping to different AP’s all the time

Screenshot_20230409-200144_Chrome
Screenshot_20230409-200144_Chrome1080×1275 163 KB

Or
use bandsteering to prevent the hopping

Screenshot_20230409-200357_Chrome
Screenshot_20230409-200357_Chrome1078×551 70.5 KB

29

Thanks Peter for thoughts, I have done that and I done also that Homey only connected to this specific AP. It seems there is something in my leaving room blocking the signal.

I have one AP in my leaving room and I moved Homey next to it and still it had issues. Right now it’s in the hall and no issues till now. 22 hours connected.

Bedankt.

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30

Good to hear!

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