My Homey pro can not open or close my Danalock. It works for a while and then error message timeout appears with a red line on the top of the Homey app. I have reset the lock, followed the Danalock innstructions and held the lock close to the Homey device when connecting. Anyone else had simular
problems and found a solution?
Hi Tom,
Which Homey model?
Do you have other zwave/zigbee devices paired with Homey?
Hi Peter.
Thanks for reaching out. I have a Homey Pro (Early 2023). Almost every device I have is zigbee, I guess I have like 20 devices that works fine. Homey pro is a great product an it is a fun hobby. But this lock is a bit of an hassle…
No problem.
The lock uses z-wave? If yes, I’d add a z-wave router device near Homey (up to a few meters).
Did you figure this out?. Has same issue here. Zigbee lock. Slow to update status back to homey and gets timeout messages all the time. I have to wait 30 seconds for homey to show correct status.
Problem solved. Updated the zigbee chip in the danalock. Works fine in jomey now.
This has also happened to my v3-zigbee from time to time as well. It seems like every time something is not optimal (i.e., less than full battery, pending update, etc), the danalock becomes unreachable from Homey, and I get the 10-second timeout message.
