Hi, During the last month or so my Homey regularly disconnects. When I open the app it say something like “couldn’t connect to Homey Pro” “Try again? “ (my own translation from Swedish). Doesn’t matter how many times I try again int won’t reconnect. The only solution that works is to unplug homey …

[image] Jole: Any ideas how to fix this problem? Do you know this? (By the way, this also applies to all smart home devices) [image] Define fixed IP for Homey Questions & Help Hi all, I’m cleaning up my network right now with the plan to provide fixed IPs to all r…

Do you only connect by wifi, or do you also use the wired connection? [image] [image] I opted for the wired connection, because I had the same issues as you. Homey is more happy with the wired connection.

The best way is to set the fixed IP in the router. And let homey use DHCP.

Interesting though that it works, since you connected the adapter incorrectly.

Haha it’s a random picture from the net. I will replace it with the picture from the manual.

“Couldn’t connect to Homey”

Questions & Help

ChrisG December 15, 2024, 9:48am 2

Do you know this? (By the way, this also applies to all smart home devices)

Topic		Replies	Views
Homey Pro loses connection Questions & Help	6	1441	October 26, 2024
My Homey Pro keeps disconnecting Questions & Help homey-pro	22	782	May 25, 2026
Unable to reach my homey (PRO 2019) Questions & Help	5	559	April 27, 2025
Homey Pro 2019 not connecting Questions & Help wifi , homey-pro	6	276	July 14, 2025
Home Pro Early 2023 - frequent disconnections Questions & Help homey-pro , homey-pro-2023	2	388	January 25, 2024

“Couldn’t connect to Homey”

Related topics