Blinking white light

My homey is blinking white and nothing works as it should, i can’t connect to it via the app and the light blinking won’t stop unless i turn it off.

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Unfortunately you don’t mention which Homey you use, so here are the support articles for both Homey Pros, 2016 — 2019 and early 2023:

But a blinking white LED ring isn’t mentioned in both support articles.

What does it means exactly? Pull the plug?

Thank you for your answer, I’m using the 2019 model and I meant pulling the plug yes.

lør. 27. juli 2024 kl. 15:14 skrev Dirk G. (alias @fantross) via Homey Community Forum <notifications@athom.discoursemail.com>:

Have you pulled the plug for a longer period of time, at least 15 minutes?

Found in the “related topics” section below your topic:

Because the original power unit tends to degrade over time.

When an other power unit, of a decent well-known brand, fixes the issue, you can request for a free replacement unit @ Support: homey.app/support

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