Backup error - ENOSPC

[Sharkys]

Hi,

has anyone recently (last two months) encountered this error ?

I had this problem during 12/2022 after I found out that Timeline Manager 2 took space on the flash memory (reason unknown) but after 3 weeks the error came back even without Timeline manager.

Already contacted Athom support but unfortunately not getting back any solution…

Not sure if it’s storage, which this functionality backups ?
ENOSPC shall be “no space left” - but I wonder where, on the cloud ?

I’m suspicious that it started with fw v. 8.1.1

[Peter_Kawa]

AFAIK It indeed means on Homey there’s no space left, on the partition (or the allowed diskspace) for the backup function. It is only used to prepare a compressed file.

It’s a really odd situation, because it’s temporary needed, while you have 500MB of free disk space left.
The common solution was to delete all unneeded Speech/voices, but you don’t have additional ones if it uses 153MB.

Only your “Other” file seems to use quite a bit more space:
My “Other”: 316MB
“Speech”: 160MB
“Insights”: 72MB

I once had a Insights file of 500MB, that broke the backup also.
Support couldn’t find a cause for the huge file.

Resetting to factory default, and restoring a backup was the solution in my case…
That probably gets rid of all temporary stuff taking up diskspace.

[Sharkys]

Thank you for those details, still the difference seems to me is not so significant (~80MB)…I have been also thinking about reset but not having latest backup is a pain

[Peter_Kawa]

YW, Sharkys.
80MB doesn’t seem much, but an extra voice is, like, 100 - 150MB roughly. And that can kill the backup job.

Yea it’s a bit very ironic you can fix a lacking backup system by replaying a backup

Is there any app you can temporary uninstall for the sake of creating a backup, maybe it just clears enough of the golden disk space.

[Sharkys]

Actually I have uninstalled Archive insights…and now I was able to do the backup

You were right, only few MB and it makes difference.

[Peter_Kawa]

Nice to hear!

[Sharkys]

So the story continues, since 12.2. I can’t make backups. Newly I get more details in the error… contacted already Athom on this…just in case someone would have any idea

I guess it’s also reason why I can’t use Timeline Manager anymore…

[Peter_Kawa]

What do you mean with “I can’t use Timeline Manager anymore”?
Are TL notifications from flow not displayed anymore, but apps / presence notifications still appear?
Then you have a so called Timeline rate limit. I means you’ve sent too many notifications from flows in a certain amount of time.
Wait for 24h max., or restart Homey to get rid of it.

[Sharkys]

Apologize I thought everyone is familiar with this nice app from HCS - [REQUEST] manage timeline with flowcard - #84 by Sharkys

It first started with this app not being usable - I had to uninstall it to get backups working, next one was crashing Archive Insights…so I guess there is some connection with some logs / notifications/ insights

[Sharkys]

The Timeline Manager2 - https://store.homey.community/app/nl.onzewifi.timelinemanager2

[Peter_Kawa]

Ah I see, that one. I used it for a while, but it many flowcards did not work (as I liked) here. I cannot remember the app had any issues here, like you have.

[Sharkys]

@Peter_Kawa

I used it for a while

Actually I used it fine for about a year or so… I still believe it’s something wrong on Homey side though…

[Sharkys]

I can’t find the solution anywhere, which was suggested I believe by Dijker, so just for others users - in case of such fully loaded Homey, I had to re-download full firmware having Homey upside down (Recovery mode) and then I was able to perform backup for another 1-2 hour - D.

Beware of ratelimit, I think you can do 3 backups/attempt a day…

Also do not RESET Homey - just choose download full firmware.

Restarting Homey Pro to Recovery Mode