Hi there! Anyone noticed automatic cloud backup not working? Noticed by a random fluke that it hasn’t done a backup in a long time. Manual backup seems to work though. Restarted the iPhone app, the ball itself, turned automatic backup on and off but it really doesn’t work. Anyone else had this problem?
Maybe you have stability problems? Internet outages in the night, automatically turn of internet in the night? I think you have to search or otherwise make a ticket at Athom.
If a backup failed this will be displayed in the homey app’s timeline (unless you disabled this) that something went wrong, so if nothing gets printed there, it most likely is something at your end like rebooting Homey at night or like mentioned above internet off at night (between 2 and 3 am)