[APP] Aqara & Xiaomi Smart Home - A different kind of Smart Home solution (Zigbee App)

Thanks…I have read over the E1 discussion completely

Sorry.

Thank you for your help.

1 Like

Hello,
I have problem with Aqara H1 EU double rocker with neutral (lumi.switch.n2aeu1)

When I turn them on, they also show as turned on in Homey app. However, after few minutes, they show as turned off in homey app, yet in reality they are still turned on. It does not matter if I turn them on by physically pressing the switch, or thru the app, they will always start showing as “off” after few minutes in app, despite being still turned on.

Report 1b2df9b0-519b-49b7-a058-0c6fd364b99e.

EDIT: I have created another report and noted exact times and Node IDs & addresses, for easier debuging. See post Aqara & Xiaomi Smart Home - Zigbee App (v1.4.1) - #3727 by Franky29

Thank you,
Frank

Hello, first thanks for all the work it’s awesome.

I just have a question, do you know that it’s impossible to change the luminosity on an aqara led bulb and also that changing temperature color work sometimes wrong.

Do you plan to fix it?

Have a great evening!

Another anomaly… I tried to add Wireless remote switch H1 (double rocker, wrs-r02) and the inclusion process failed (something went wrong adding this device). The device can NOT be seen in device list.

However, when I press any button, EVERY SINGLE Aqara device in network gets turned on/off.

Report 48fc5a08-ac17-46c6-8f7f-382300987b06.

Thank you,

Frank.

EDIT: After million attempts, the remote switch was added successfully. I did not do anything to make it work, I was just trying to add it over and over again, until it worked. Strange… my previous post regarding H1 neutral double rockers getting turned off in homey app (even though they are still turned on physically), is still valid, this did not stop…

Hi @TedTolboom, I have an issue whereby I’m unable to add the Aqara D1 Wall Switch Triple (LN). It keeps showing the error “Something went wrong when adding the device, please try again”. This issue didn’t happen when I added Single or Double rockers.

I had also tried adding it as a generic zigbee device in homey and it was able to capture the left switch.

The model which I received seems different. Its model ID is ZNQBKG16LM, while the EAN is 6970504216686. It also says D1L instead of D1.

The app report ID is 9a47985e-a616-4936-af27-e6b93f92d2c0

NEW UPDATE: I interviewed the device and below is the device interview json.


  "ids": {
    "modelId": "lumi.switch.n3acn3",
    "manufacturerName": ""
  },
  "endpoints": {
    "endpointDescriptors": [
      {
        "endpointId": 1,
        "applicationProfileId": 260,
        "applicationDeviceId": 256,
        "applicationDeviceVersion": 0,
        "_reserved1": 1,
        "inputClusters": [
          0,
          4,
          3,
          6,
          5,
          2,
          10,
          64704,
          2820
        ],
        "outputClusters": [
          25,
          10,
          64704
        ]
      },
      {
        "endpointId": 2,
        "applicationProfileId": 260,
        "applicationDeviceId": 256,
        "applicationDeviceVersion": 0,
        "_reserved1": 1,
        "inputClusters": [
          0,
          4,
          5,
          6,
          64704
        ],
        "outputClusters": []
      },
      {
        "endpointId": 3,
        "applicationProfileId": 260,
        "applicationDeviceId": 256,
        "applicationDeviceVersion": 0,
        "_reserved1": 1,
        "inputClusters": [
          0,
          4,
          5,
          6,
          64704
        ],
        "outputClusters": []
      },
      {
        "endpointId": 21,
        "applicationProfileId": 260,
        "applicationDeviceId": 256,
        "applicationDeviceVersion": 0,
        "_reserved1": 1,
        "inputClusters": [
          12
        ],
        "outputClusters": []
      },
      {
        "endpointId": 31,
        "applicationProfileId": 260,
        "applicationDeviceId": 256,
        "applicationDeviceVersion": 0,
        "_reserved1": 1,
        "inputClusters": [
          12
        ],
        "outputClusters": []
      },
      {
        "endpointId": 41,
        "applicationProfileId": 260,
        "applicationDeviceId": 256,
        "applicationDeviceVersion": 0,
        "_reserved1": 1,
        "inputClusters": [
          18
        ],
        "outputClusters": []
      },
      {
        "endpointId": 42,
        "applicationProfileId": 260,
        "applicationDeviceId": 256,
        "applicationDeviceVersion": 0,
        "_reserved1": 1,
        "inputClusters": [
          18
        ],
        "outputClusters": []
      },
      {
        "endpointId": 43,
        "applicationProfileId": 260,
        "applicationDeviceId": 256,
        "applicationDeviceVersion": 0,
        "_reserved1": 1,
        "inputClusters": [
          18
        ],
        "outputClusters": []
      },
      {
        "endpointId": 51,
        "applicationProfileId": 260,
        "applicationDeviceId": 256,
        "applicationDeviceVersion": 0,
        "_reserved1": 1,
        "inputClusters": [
          18
        ],
        "outputClusters": []
      },
      {
        "endpointId": 52,
        "applicationProfileId": 260,
        "applicationDeviceId": 256,
        "applicationDeviceVersion": 0,
        "_reserved1": 1,
        "inputClusters": [
          18
        ],
        "outputClusters": []
      },
      {
        "endpointId": 53,
        "applicationProfileId": 260,
        "applicationDeviceId": 256,
        "applicationDeviceVersion": 0,
        "_reserved1": 1,
        "inputClusters": [
          18
        ],
        "outputClusters": []
      },
      {
        "endpointId": 61,
        "applicationProfileId": 260,
        "applicationDeviceId": 256,
        "applicationDeviceVersion": 0,
        "_reserved1": 1,
        "inputClusters": [
          18
        ],
        "outputClusters": []
      }
    ],
    "endpoints": {
      "1": {
        "clusters": {
          "basic": {
            "attributes": [
              {
                "id": 0,
                "name": "zclVersion",
                "value": 1,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 1,
                "name": "appVersion",
                "value": 90,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 2,
                "name": "stackVersion",
                "value": 2,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 3,
                "name": "hwVersion",
                "value": 0,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 4,
                "name": "manufacturerName",
                "value": "LUMI",
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 5,
                "name": "modelId",
                "value": "lumi.switch.n3acn3",
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 6,
                "name": "dateCode",
                "value": "08-13-2021",
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 7,
                "name": "powerSource",
                "value": "mains",
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 13,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              }
            ],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "groups": {
            "attributes": [],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "identify": {
            "attributes": [
              {
                "id": 0,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              }
            ],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "onOff": {
            "attributes": [
              {
                "id": 0,
                "name": "onOff",
                "value": false,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              }
            ],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "scenes": {
            "attributes": [],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "deviceTemperature": {
            "attributes": [
              {
                "id": 0,
                "name": "currentTemperature",
                "value": 36,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 16,
                "name": "deviceTempAlarmMask",
                "value": {
                  "type": "Buffer",
                  "data": [
                    0
                  ]
                },
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 18,
                "name": "highTempThreshold",
                "value": 75,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 20,
                "name": "highTempDwellTripPoint",
                "value": 0,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              }
            ],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "time": {
            "attributes": [],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "electricalMeasurement": {
            "attributes": [
              {
                "id": 0,
                "name": "measurementType",
                "value": {
                  "type": "Buffer",
                  "data": [
                    8,
                    0,
                    0,
                    0
                  ]
                },
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 1291,
                "name": "activePower",
                "value": 0,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 1540,
                "name": "acPowerMultiplier",
                "value": 1,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 1541,
                "name": "acPowerDivisor",
                "value": 1,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 2051,
                "name": "acActivePowerOverload",
                "value": 2500,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              }
            ],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          }
        },
        "bindings": {
          "time": {
            "attributes": [],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "ota": {
            "attributes": [],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          }
        }
      },
      "2": {
        "clusters": {
          "basic": {
            "attributes": [
              {
                "id": 0,
                "name": "zclVersion",
                "value": 1,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 1,
                "name": "appVersion",
                "value": 90,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 2,
                "name": "stackVersion",
                "value": 2,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 3,
                "name": "hwVersion",
                "value": 0,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 4,
                "name": "manufacturerName",
                "value": "LUMI",
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 5,
                "name": "modelId",
                "value": "lumi.switch.n3acn3",
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 6,
                "name": "dateCode",
                "value": "08-13-2021",
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 7,
                "name": "powerSource",
                "value": "mains",
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 13,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              }
            ],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "groups": {
            "attributes": [],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "scenes": {
            "attributes": [],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "onOff": {
            "attributes": [
              {
                "id": 0,
                "name": "onOff",
                "value": false,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              }
            ],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          }
        },
        "bindings": {}
      },
      "3": {
        "clusters": {
          "basic": {
            "attributes": [
              {
                "id": 0,
                "name": "zclVersion",
                "value": 1,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 1,
                "name": "appVersion",
                "value": 90,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 2,
                "name": "stackVersion",
                "value": 2,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 3,
                "name": "hwVersion",
                "value": 0,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 4,
                "name": "manufacturerName",
                "value": "LUMI",
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 5,
                "name": "modelId",
                "value": "lumi.switch.n3acn3",
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 6,
                "name": "dateCode",
                "value": "08-13-2021",
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 7,
                "name": "powerSource",
                "value": "mains",
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 13,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              }
            ],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "groups": {
            "attributes": [],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "scenes": {
            "attributes": [],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          },
          "onOff": {
            "attributes": [
              {
                "id": 0,
                "name": "onOff",
                "value": false,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              }
            ],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          }
        },
        "bindings": {}
      },
      "21": {
        "clusters": {
          "analogInput": {
            "attributes": [
              {
                "id": 81,
                "name": "outOfService",
                "value": false,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
                }
              },
              {
                "id": 85,
                "name": "presentValue",
                "value": 0,
                "reportingConfiguration": {
                  "status": "UNREPORTABLE_ATTRIBUTE",
                  "direction": "reported"
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              },
              {
                "id": 111,
                "name": "statusFlags",
                "value": {
                  "type": "Buffer",
                  "data": [
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                "value": 589824,
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            ],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
          }
        },
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        "clusters": {
          "analogInput": {
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              {
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                "reportingConfiguration": {
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              {
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                "id": 256,
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              }
            ],
            "commandsGenerated": "UNSUP_GENERAL_COMMAND",
            "commandsReceived": "UNSUP_GENERAL_COMMAND"
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        "bindings": {}
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      "41": {
        "clusters": {
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        "clusters": {
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      "43": {
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      "51": {
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      "52": {
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          "multistateInput": {}
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        "bindings": {}
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      "53": {
        "clusters": {
          "multistateInput": {}
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      "61": {
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    }
  }
2 Likes

@Zjilber I have the same problem, described here - Aqara & Xiaomi Smart Home - Zigbee App (v1.4.1) - #3720 by Franky29

The reason why your lamp turns off is that few minutes after turning on the switch, it changes to “turned off” in homey app even though you did not turn off the switch physically and it is still physically in “on” state. Homey reports it as being turned off - therefore your flow “when switch is turned off then…” is triggered.

For me it goes like this:

  1. i turn on the switch on (by physically pressing the button, by pressing its tile in homey app, or by doing so in flow)
  2. in homey app, the switch changes from “off status” to “on status”
  3. after few minutes, in homey app, the switch changes from “on status” to “off status” (which triggers your flow to turn off the lamp). However, the switch is physically still turned on, and the ceiling light that it is connected to, is still shining bright.

I have two batches of these switches installed (five bought a week ago and three bought few months ago from different distributor), and all 8 switches are doing it. On the other hand Tuya Zigbee switch does not have this behaviour - so i guess this is something that could be fixed in Aqara Zigbee App. @TedTolboom, could you, please take a look on this?

Thank you,
Frank

Hi, I’ve been trying to find out whether the double rocker H1 switch buttons can be individually used in flows when one of them is pressed. Is that the case or is it not?

Yes, like this (if you mean WIRELESS switch):

Options for button (i guess they are case sensitive):

  • Left button
  • Right button
  • Both buttons

Options for scene:

  • Key Pressed 1 time
  • Key Pressed 2 times
  • Key Pressed 3 times (not sure about this one)
  • Key Held Down

Hello @TedTolboom,

regarding the false “turn off” state with Aqara H1 EU double rocker with neutral (lumi.switch.n2aeu1), I have created another report and noted the exact times for easier debugging.
Aqara & Xiaomi ZigBee report ID: d531b0f3-1078-4752-bcfe-dae2e89d6028,
Homey report ID 31A44C

Vstup Svetlo (Node ID: 13, IEEE address 54:ef:44:10:00:2f:85:c6, network address 28084 (6DB4), Left button)
Turned on by pressing left button February 21, 2022, 23:01:25 by Aqara & Xiaomi ZigBee
False turn off recorded 23:08:04 by Aqara & Xiaomi ZigBee (the light is still on, it did not turn off in reality)

Chodba Mala Svetlo (Node ID: 15, IEEE address 54:ef:44:10:00:2f:9a:e3, network address 48254 (BC7E), Left button)
Turned on by pressing left button February 21, 2022, 23:01:31 by Aqara & Xiaomi ZigBee
False turn off recorded 23:05:34 by Aqara & Xiaomi ZigBee (the light is still on, it did not turn off in reality)

Velka Kupelna Svetlo (Node ID: 17, IEEE address 54:ef:44:10:00:2f:99:a0, network address 48581 (BDC5), LEFT button)
Turned on by pressing left button February 21, 2022, 23:01:45 by Aqara & Xiaomi ZigBee
False turn off recorded 23:04:38 by Aqara & Xiaomi ZigBee (the light is still on, it did not turn off in reality)

Velka Kupelna Ventilator (Node ID: 17, IEEE address 54:ef:44:10:00:2f:99:a0, network address 48581 (BDC5), RIGHT button)
Turned on by pressing right button February 21, 2022, 23:01:46 by Aqara & Xiaomi ZigBee
False turn off recorded 23:04:38 by Aqara & Xiaomi ZigBee (the vent is still on, it did not turn off in reality)

Thank you,

Frank

1 Like

Hi @TedTolboom
First thank you for the great work you put into this!

My question is if it is possible with a new “and” in the flow card? I am thinking about this:
IF vibration alarm is turned on, AND (first a delay is gone using another app) ;the vibration alarm is on, THEN (desired action of choosing)

Have a great day!
Best regards Roger.

I experienced the exact same issue when adding new D1 switch.
I have around 20x D1 switches that I am having trouble establishing connection.

Following this thread with great interest.

Debugging Zigbee issues starts here.

How many devices do you have that have a direct connection with Homey (so not routing through another device)? Homey only supports about 15 of such connections.

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Not sure if this reply is meant for me & Erictyz.
For me I only have 1 active connection with Aeotec Heavy Duty Switch for my water heater tank.

I cannot establish connection with any of the Aqara D1 switches with the errors described by Eric above.

It was meant for you. Your post suggested that you already had 20 switches paired with Homey and had trouble pairing a new one, but I now understand that you only have 1 Zigbee device paired with Homey and 20 switches that can’t be paired?

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Yes, only 1 (aeotec heavy duty) paired successfully and 20 (Aqara D1 triple) failed to.

But that’s not a ZigBee device, but a Z-Wave device. :upside_down_face:

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Yes, that’s a Z-wave device. But it’s irrelevant.
My point is I’m not able to connect any of my Aqara D1 switches (Zigbee) to Homey.

So , in short, you are not able to connect any Zigbee unit to your Homey?
If so, the remark by Caseda is indeed relevant…

Not quite.
It is certainly not working for the new Aqara D1 switches that I have now.
But it used to work for one few months back.

*Sorry for not providing the context:
About 6 months ago, I bought 1x Aqara D1 switch and managed to connect it to Homey in my old house as an experiment. It worked as intended.

I recently moved to a new house and I bought around 20x Aqara D1 switches. But they all failed to connect to the same Homey.

I purchased a while ago 2 extra aqara door sensors, i already have several of them in use.

Today i wanted to add 1 off them but it fails.
It is added as ‘unknown zigbee device’ or not at all.
I tried the second one and with that sensor i had the same result.
(i am running app TEST/experimental v1.4.1)


This is the info of advanced settings:

This is the label on the back of the device:

Is this a known bug or something or did i received the wrongs door sensors?

Currently i have 27 zigbee devices add, from those 27 2 of them are routers.
I do not have any zigbee ‘issues’ ar reported many times in these forums, everything seems to be working fine, except that i cannot add these 2 sensors.

Does anyone have an idea what this can be?