[APP] Tractive - Your pet’s location and health, always in view

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83

I have released a new test version of the app which can be installed here.

If initially the bug isn’t fixed, try re-adding the tracker to Homey and see if it works.

If not, please send a diagnostic report immediately after you get the error.

Please let me know.

84

Hello,

I installed the update and can confirm that my device instantly became available without any need to re-authenticate or re-add the device.

Thank you for the quick fix!

85

Hi, I’m unable to add a new Tractive GPS tracker in Homey.

Homey Pro (Early 2023)
Tractive app version: 1.5.2
Diagnostic report ID: 584b08ef-b017-450d-b22e-83c7196ec7ff

I already have another Tractive tracker added to Homey, and that one works normally. When I try to add the new tracker, device discovery fails with:
Cannot use ‘in’ operator to search for ‘altitude’ in null

I have restarted the Tractive Homey app and also tried activating LIVE Tracking on the new tracker before pairing, but the error remains.

Thanks for your good work!

Cheers!

86

Could you install the latest test version and let me know if the problem is resolved or not?

You can install it here.

87

The test version is currently live.

88

Hello! Yes, it seems to be working now! I was able to add the new tracker! Thanks a lot!