Probably this one rather : nVent RAYCHEM Contact Us
Unless @Patrick_Hendrickx reads along as well…
Hi all, I have received the complaint through the Contact us, and I went to the forum to have a look. From my side, the problems seem to be solved. I think that a server restart has been performed as the issue seems to be solved. Can someone confirm that it is solved for you too?
Our IT department has figured out the problem and will work on a resolution, unfortunately, this will only be fully resolved in a couple of weeks, in the meantime, we will monitor the issue and restart the server when needed. Sorry for the inconvenience, but we are working on a long term resolution.
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@Patrick_Hendrickx Thank you for quick action! It is working on my end now.
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No worries, we will always keep you bothering, good you are still around 
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It seems that the API services are down again. I am working with our IT department to get this resolved as soon as possible.
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The API server has been restarted and all functionalities are back online. We are working on a long term solution, but in the meantime, we estimate that we might have issues the coming couple of weeks, and we will deal with them as they arrive. The problems will be solved soon.
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It’s also good that the heating period will be soon over, even I must say I’m using also temperature readings from thermostats to control blinds in the house, so … would be great to have it running 
All my 4 if offline in Homey. Working just fine in senz own app
..it’s unfortunately problem with the API again, not the app itself. Sooner or later it will get fixed again, not sure however if even during the weekend.
Hi,
It seems to be working for me. Is the problem still pending for you?
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Hi,
working again, thank you 
