First of all, welcome to the Homey Community!
To make sure you are aware of the forum rules, please read the Welcome to the forum! post here.
Which app are you using to connect your doorbell?
- Ring App for Homey | Homey (official), see topic [APP] Ring - Home Security & Video Doorbells (by Athom)
- Ring App for Homey | Homey (community), see topic Ring Doorbell, Camera and Alarm support for Homey
You should search the forum first and review the existing posts.
