@SingKT correct. That’s not supported with the way this app works
I have bought 2 new prepaid number, specially for Homey. Both were blocked very fast, within 2-3 hrs.
Maybe it is because its a new number and only used for homey. I send a automatic message to my girlfriend and me, followed by a ban.
I have back access to both numbers now, after sending Whatsapp an angry message. So hopefully it will stay longer activeb right now.
@Rogier_Verheugen @MikeT87, I’ve experienced the same problem with two numbers being blocked. It didn’t happen instantly, but one number got blocked after 4-6 months, and another after 2-3 months.
Currently, I’ve been using a new number for about 3 months, and it’s still going strong. This time, I opted for WhatsApp Business instead of having two accounts on the regular WhatsApp app.
I suspect that when using the regular WhatsApp, if you rarely switch to the Homey number (which makes sense because why should you), the account might get blocked because the messages aren’t being seen, or the number isn’t appearing online frequently enough.
WhatsApp Business seems better suited for this situation, at least in my experience.
Thanks voor the tip. I will try that and will switch from regulsr to bussiness.
I only send maybe 1 or 2 messages in a day to my own number and my GF s number… so that is not so much
Edit
Did you open the phone frequently? Or just only homey active?
For both once a week or so.
@martijnpoppen Hi Martijn, in order to free-up some storage on my iPhone, I deleted the regular Whatsapp-app on my phone. After having upgraded to the latest IOS 18, I re-installed Whatsapp on my phone. Works fine, but … I didn’t realise upfront this would break the pairing to Whatsapp in Homey. Trying to repair the link wasn’t successful. Finally also re-installed your Whatsapp-app in Homey, created a new link in IOS-whatsapp (which went OK), but then unfortunately Homey doesn’t seem to finish setting up this new device. See screenshot … how to solve this ? TIA
@Mikkie123 can you try via the homey webapp ? https://my.homey.app
OK, this works wonderfully well. Thanks a lot!
i’m having issues setting this up. i’ve installed the app, add device, put my number in and its stuck on loading.
this is via the web browser and the app. tried re-installing the app also. any ideas as to why its stuck on loading? i can access whatsapp fine on my PC and also tried a different number to add just for testing. same issue with either number.
@loy80y via the homey webapp should work. Please send a diagnostics report
Diagnostic code is fb6e8975-b981-41a2-9e80-952be6829a88
@loy80y i see some time outs but can’t really explain what is wrong
Can you try a restart of the WhatsApp app in homey and see if that works better?
@martijnpoppen i’ve restarted the whatsapp homey app. still stuck on ‘loading…’ after putting my number in. i’m going to leave it to see whether it changes or not. i did wait at least 5 minutes before and was still stuck on the loading… screen.
@loy80y anything specific in your network like a adblocker or vlan?
@martijnpoppen on my browser i have adblocker. did turn it off but made no difference. vlan yes. using unifi/ubiquiti
@loy80y can you make sure that in your VLAN there’s no IOT blocking etc? The Whatsapp app is quite strict with communitcation. Not sure if thats possible for you
@martijnpoppen i did check if i was blocking anything specific around whatsapp on for my IoT VLAN/network. did make some changes to it. also removed any blocks i had. restarted my unifi gear didnt make a difference. ended up restarting my homey pro and appears to be progressing now. i got the code to come up. even reverted back my original settings on my unifi gear, restarted it and appears to still be working. very weird. thanks for your assistance. hopefully no issues moving forward as im quite excited to use this app.
@loy80y Really strange. Glad it works now
New app update (
TEST: 1.26.1):
Changelog:
NEW:
1: NEW: Add dashboard widget
The widget is a Chat functionality
which shows the latest messages from a selected Group Chat
(for now only group chats are supported as these have a unique ID)
If you find any issues, send a report via the mobile homey app
More - apps - Whatsapp - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)
Issue list: [APP][Pro] WhatsApp - Simple. Reliable. Private - #3 by martijnpoppen