[APP][Pro] Synology

It works. Thank You
Homey runs as SHS on the same NAS that is the UPS server :slight_smile:

Is there any yet know issues with DSM 7.4? I had 7.3 before and upgrading worked, keeping the Homey app working - but am now setting a system anew, and I’m constantly getting the “Something went wrong. Check your login and 2FA (optional)” message, no matter what user (always admin group ones) and without having 2FA enabled?

@athomtas I have no idea, you are the first to mention it. Please send a diagnostic report

Maybe your NAS has blocked Homey’s local IP due to the login attempts?

Sure, how do I do that?

Hmhm, possible - but it has done that from the start?

ok, found it - needed to install the app without trying to add a device. report will follow.

So yeah, good call @SunBeech - it was the ip blocking: i had the app running on Homey, and it must have tried re-connecting with the old credentials as i did not change the Synology ip, and hence triggered the blocking. Thanks!

Hi Martijn,
I have an issue adding a DS416play with DSM 7.2-64570 Update 4 to Homey.

Homey Synology app: 1.10.7
Homey reports: “No devices found”.

The NAS is reachable on port 5000 and DSM API authentication works correctly. I tested SYNO.DSM.Info and SYNO.Core.System manually and both return success: true.

The DSM firewall is disabled, there is no whitelist, the Homey IP is not blocked, and 2FA is disabled.

Diagnostic report ID: 95ef873d-69aa-4fbe-9da7-77abc1c404af

Could you please check the diagnostic report to see why the app rejects this NAS?

@Alain_TREMOUILLE please reproduce the issue before sending a report. Now I only see logs for your DS220

I reproduced the issue specifically with the DS416play and generated a new diagnostic report immediately afterwards.

New diagnostic report ID:
e6227d11-013a-4a7f-8167-4e0261e765c1

The DS220 is the other Synology NAS that works correctly. Please check the logs for the DS416play in this new report.

Thanks!

@Alain_TREMOUILLE unfortunately there are no logs related to DS416
I only see the DS220 :frowning:

i don’t understand ; i do specifically for the ds416 :face_exhaling: I give up, I see that in HA too it’s not working out. Thanks.

Possibly unrelated, but just to compare: my DS214play works fine with this app, v1.10.7
DSM Version: 7.1.1-42962 Update 9 (most recent for this model).

Thank you.

I have a DS220+ that works fine with Homey, and its DSM version is the same as the DS416play, which doesn’t work…

@Alain_TREMOUILLE all settings the same as your DS220? Admin account etc

Why is it so quiet here?

The project is missing warning notifications. I can’t find a way to get Synology alerts in the Homey app, or maybe it’s just not there? :expressionless:

I think it would be super.

@Bubiai_2 luckily it’s quiet that means nothing is wrong
Alerts are not implemented and not planning to do so.