[APP][Pro] Eufy Security

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9070

FYI if you want to see updated on the Eufy Mega migration for the SDK: You can follow updates on Discord: Eufy Mega

9071

Notifications are really hit or miss. After a week I suddenly started to receive notifications in Homey again.

I added a motion sensor today and suddenly the notifications are missing again. Very strange.

9072

@Paolo_nl See latest status post [APP][Pro] Eufy Security - #5 by martijnpoppen

9073

I just found it interesting how it did not work for a couple of weeks, to stable for two days , to not working again after adding an extra sensor. * patiently waiting for a solution *

Thank you for your effort !

9074

Hi @martijnpoppen,

First of all, thank you for your work on the Eufy app.

I have a problem that I can’t solve and I have already tried almost everything.

My setup:

  • Homey Pro Early 2019
  • Homey firmware: 10.0.0-rc.2028
  • Eufy Security app: 3.42.5
  • HomeBase 3 connected via LAN
  • 11 Eufy devices (HomeBase 3 + cameras)

Problem:

  • The Eufy app logs in successfully.
  • All devices become available immediately after restarting or repairing the Eufy app.
  • After approximately 1–2 minutes, the HomeBase 3 and all cameras become unavailable at the same time.
  • Repairing a device only fixes the issue temporarily for another 1–2 minutes.
  • The official Eufy app continues to work perfectly all the time.

Things I already tested:

  • Restarted Homey.
  • Restarted the Eufy app.
  • Repaired devices.
  • Created a completely new Eufy account.
  • Shared my Home using “Shared Home”.
  • Logged Homey into the new account.
  • Confirmed the new account has full permissions and can manage all devices.
  • HomeBase 3 is connected via Ethernet (LAN).
  • Other Homey devices (Shelly, Fibaro, etc.) work without any issues.

I also noticed the warning inside the app:

“Notifications, streaming, images be broken due to Eufy’s system migration.”

Another thing I noticed:
I can no longer find the Eufy Security app in the Homey App Store. Is this expected because of the Eufy Mega migration, or has the app been temporarily removed or restricted?

Diagnostic ID:
d844d9dd-8ad1-4e4d-8c43-ecd5feee4a1c

Could you please check my diagnostic report and let me know if this is a known issue related to the Eufy migration or if you see something else in the logs?

Thank you very much!

9075

@Marius_Baran see the latest status post which covers your issue: [APP][Pro] Eufy Security - #5 by martijnpoppen

See:

also it’s there:

Screenshot 2026-07-20 at 21.49.03
Screenshot 2026-07-20 at 21.49.032436×1092 274 KB

9076

Hi @martijnpoppen ,

As of today my API isn’t working anymore. Flows are triggering but nothing happens. Not only on the notification side, but there is nothing triggered.

could this already be the transfer happening or is there something else? I restarted the app and also the RAM usage is suddenly 110MB instead of 50/60 normally.

Just for reference I created diagnostic report.

997f23dc-28b3-46e2-8626-c1f0ee7ec5c8

9077

@Julian_Jonker the answer is right above your post.
but i’ll share again.

See the latest status post which covers your issue: [APP][Pro] Eufy Security - #5 by martijnpoppen

9078

Sharing again

9079

@martijnpoppen apologies, didn’t consider this falls under ‘app crash’. Then it’s clear and just sit it out. Thanks for the swift reply

9080

Hi Martijn,

I’ve read your App Status post and understand the app is currently in maintenance mode because of the Eufy Mega migration.

However, I think I’ve found a reproducible issue that doesn’t seem to match the known notification or crash problems.

System

  • Homey Pro
  • Eufy Security app v3.42.5
  • Two Eufy contact sensors (Front Door and Garage)

In the Eufy Security app both sensors correctly report Opened and Closed.

However, in Homey:

  • “The contact alarm turned on” only triggers when the door is closed.
  • Opening the door does not trigger it.
  • The same behaviour occurs on both contact sensors.

I have restarted the Eufy app and repaired the devices without any change.

Is this something you’ve seen before, or is there anything else I can test?

Thanks,
Darryl Brooks

9081

@Drook that’s because of the migration. The new notifications swapped that. No way to fix it at the moment as inside the Homey app we don’t know which notification service is used.
So it’s a won’t fix currently, best you can do is swap the flowcard.

Atleast you have notifications/devices updates :wink:

9082

Hi Martijn,

Thank you for the explanation.

That makes perfect sense now. I suspected the behaviour was related to Eufy’s backend migration rather than something I had configured incorrectly, so it’s helpful to have that confirmed.

I’ll swap the Flow card as you suggested and continue testing. Fortunately, the devices themselves and the notifications are still working, so it’s only a minor inconvenience.

Thanks again for taking the time to explain the situation, and for maintaining the app.

Kind regards,

Darryl Brooks

9083

@martijnpoppen I found a small but nasty bug while digging into why my door sensors kept showing “closed” after the app restarts: in resetCapabilities() (drivers/main-device.js) the restore loop uses for (const property in properties) — which iterates the array indices “0”..“4” instead of the PropertyName values, so hasProperty(“0”) never matches and the state restore after a reset has never actually run. That’s why contact sensors stay “closed” after every restart until the next physical open/close — which happens a lot right now with the Mega-migration restarts.

The fix is one word (in → of).

PR creation is restricted on the repo, so here’s the commit on my fork:

9084

@Tim_Rijckaert thanks but won’t fix it now. Please see latest status post. (This app won’t be updated. New one is in the making) [APP][Pro] Eufy Security - #5 by martijnpoppen