[APP][Pro] Eufy Security

@Peter_Regterschot please send a diagnostic report after reproducing the issue

Hallo Martijn,
Bedankt voor je hulp. Ik heb het net weer gedaan en probleem bestaat nog steeds. Homey zegt voice does’n exist. Ook een diagnostische rapport maken schijnt niet te lukken al weet ik niet waarom krijg de volgende foutmelding rate limited .
Ik hoor graag van je

And in english?
This is an english forum. :slight_smile:

1 Like

@Peter_Regterschot Please keep this Thread in English (please translate your post accordingly), and try to restart your Homey. Rate limited is not a Eufy app error but a Homey error

I have reetary the homey bit it keeps saying rate limited

Met vriendelijke groet,
Peter Regterschot

@Peter_Regterschot please contact Athom support for that…not much i can do for now

Ok thanks i have contacted homey for the problem i wil be beack to you as soon this problem of rate limited is solved so we can solve the eufy problem of custom message s
Thanks

Met vriendelijke groet,
Peter Regterschot

Hi, it seems that the vehicle detection option is available but it does not seem to be working.
The person detection is fine but I get no notice, logs or activity when a vehicle is detected, even though prompts an alert via the Eufy app.

Would really appreciate the vehicle detection card to work within Homey.

I have created a diags report which can be found here…
a0889abd-3fd6-4346-a802-6ef0040a4bf7

Thanks for your continued help with this.

@Shaba49 you have the settings as in FAQ Q1? [APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum

@martijnpoppen yes settings have been configured.
All other alerts work including Person detection etc, its just the new vehicle detection card that’s not working.

@Shaba49 what camera

Ok the problem with the diagnostic rapport is solved here is the diagnostic code .
aeac5f38-1f47-4da2-9cba-cecd0d6f620c

Met vriendelijke groet,
Peter Regterschot

@Peter_Regterschot i dont see any custom voices in the response.
You added them in the Eufy app?

Hi, its’s the Floodlight

@Shaba49 which floodlight?

See movie

(Attachment Video.mov is missing)

@Peter_Regterschot movie is not possible on the forum

Ok but i have three custom message like you can see in the screenshot but in homey if i try one of the three custom message s homey say voice does not exist.

Met vriendelijke groet,
Peter Regterschot

@Peter_Regterschot can you try to repair the Doorbell in Homey?

Sorry for thr delay in getting back to you…

Its the E340 Floodlight Camera