[APP][Pro] Eufy Security

Apps
, , , ,
4504

@Mackelito please note my screenshot, it’s the timeline of the Doorbell

1 Like
4505

IMG_9609
IMG_96091179×2556 315 KB

Here you go

4506

@Mackelito looks like it’s coming trough, you had a person detection 2 hours ago…

4507

Yeah but nothing triggered in the advanced flow :confused:
No motion, no doorbell pressed… even tried with “live stream started” but nope… :stuck_out_tongue:

4508

@Mackelito did you check all the security modes for the push notification option?

4509

If you mean here

IMG_9610
IMG_96101179×2556 243 KB

Then there is no options for the doorbell…

They are located in the device settings

IMG_9606
IMG_96061179×2556 283 KB

4510

@Mackelito again… I’m not talking about the device settings.
It’s about the security modes. you have multiple for your doorbell, Home / Away / Etc. The question is if you can check in every security mode if the Notification checkbox is ticked

image
image1260×1860 141 KB

So cog wheel of Home, then Away etc. Just go trough them and make sure Notification is ticked.

4511

but notifications for doorbell right? I mean… I see other cameras there and they all have notifications ticked… but the doorbell is not presset there

4512

@Mackelito so how did you make this screenshot?

4513

That’s the chime (at least by looking at the icon it looks like the chine ) :smile:

IMG_9611
IMG_96111179×2556 155 KB

4514

@Mackelito so you have security modes there right?

4515

Yes and all of them have notifications ticked (where notifications exsists)

4516

Alright then all should work. So can you try to force some motion or a doorbell press and see if that triggers your Flow

4517

Nothing happens when I press the doorbell…
Can’t really test now as the family is sleeping and I’m about to go to bed to soon… but will do some more testing tomorrow :slight_smile:

1 Like
4518

@Mackelito Alright. If it doesnt work tomorrow please send a report

1 Like
4519

Hello. Can the 2k video doorbell connect to Homey without the Homebase?

4520

@Vidar_Helgeland no a Homebase is needed. The battery doorbell has no own communication protocol that’s all part of the Homebase

1 Like
4521

Thank you kind sir!

1 Like
4522

First of all, thanks for fixing the bug a couple of weeks ago (the force thumbnail notifications bug)!

Second i’m experiencing the same issue as @Mackelito reported. Nothing happens here when I press the doorbell. I’ve repaired the Homebase and doorbell and even deleted the doorbell but it still won’t “see” when the doorbell is being pressed.

Reported: 6d659ea6-915a-42e9-9822-ad00c1e4d3fb

4523

@TammeMagal Eufy did some updates last week which went wrong. Please try to restart your Homebase and Homey and see if that resolves it

1 Like