:uk: - Eufy Security Smart Home Simplified [image] martijnpoppen: :warning: App status — please read before posting an issue :warning: Last updated: 3 August 2026 In short: Eufy is moving everything to their new “Mega” platform and switching off the old system this app uses. The app is now in m…

@Jan_Vitasek yes select the snapshot image in your dashboard :slight_smile: [image] select display and check Snapshot

yes i have 3 accounts, one for my phone, one for my wall panel and one for homey. when i woke up 3 hours ago i noticed my eufy events have started working again. although my wired eufy dual cam doorbell battery shows it has gone dwn to 80% which is odd as its wired

@Ronwell and you don’t have any changes in your security mode? like switching between modes?

no, havn’t explored that feature yet

Still same issue here, I will try using self-hosted snapshot service so check if snapshot could work properly.

@Ronwell please send a report next time it happens again :slight_smile:

I did uncheck the Performance (beta) to standard in Eufy App, then it works couple of times with Homey notification, but not by refreshing button on devices pages, neither trough WhatsApp. Then nothing after 4-5 tests. c4e1fd6c-1ca6-40b9-b7ef-bed3994556ce

@Davi-d are you running the flowcard for snapshots? As I see you’re only refreshing the image, but that won’t take a snapshot If so please run the flowcard and send a new report

Workin couple of second ago by using a flowcard. But only the door bell is workin, all camera are displayed as card unavailable when they appear correctly in the devices list. [Capture d’écran 2024-12-10 à 09.58.25] [Capture d’écran 2024-12-10 à 10.00.44] a83e4202-9c2b-4547-9286-c6853e343a8…

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martijnpoppen December 10, 2024, 8:25am 6574

@Ronwell please send a report next time it happens again

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