:uk: - Eufy Security Smart Home Simplified [image] martijnpoppen: :warning: App status — please read before posting an issue :warning: Last updated: 3 August 2026 In short: Eufy is moving everything to their new “Mega” platform and switching off the old system this app uses. The app is now in m…

@Luca_Lorenzi correct, in the logs: ⚠ The app has crashed. Memory Warning Limit Reached the snapshot feature is really heavy as it opening a stream, i’m working on making it better, but not there yet :confused:

@martijnpoppen you have done a great job yet! To notify you of another strange behavior: sometimes it does not take the snapshot: [image] Idk if I can detect it with the error exit of the flowcard. Meanwhile thank you, again!

Hi @martijnpoppen , I’ve got an Eufy pan and tilt indoor cam. I’m using an extra account for Homey. But since a while now it keeps getting unavailable after a while. Showing the error symbol. Then I’ve got to disable the Eufy app, enable the app and then I can repair the device and it works again. …

@Upsilon no idea, please send a diagnostic report when it happens

Thank you for the quick reply. I will send one when it happens again.

ok… no worries. Seems there is a bit of issue with Homebase 3 with that C220 camera too. Eufy official app does not provide ability to connect it to any of the Homebases. Thought it was a new model and that such would always have the newest gadgets, especially when reseller also explicitly claimed h…

It happend again but I can’t send a diagnostics report. It’s greyed out. Do I have to disable the app first to make it active?

@Upsilon it sounds like the app crashes. Also when you say that devices are unavailable. Which Homey do you use? The Eufy app is quite heavy on memory. I restart my Homey nightly, also to keep my zigbee network alive. And that also helps with memory usage in my Homey

Hi there, I just got Homey and I downloaded your app for Eufy - Cameras i added show in the Homey app now. i was able to set the HomeBridge up in apple HomeKit, but all of the cameras show “no response” - any idea ? Thanks !

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martijnpoppen April 12, 2024, 12:41pm 5743

@Nogdose I checked, but it’s not added to the SDK yet: [Feature request]: Support for Eufy - Indoor Cam C220 · Issue #496 · bropat/eufy-security-client · GitHub

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