:uk: - Eufy Security Smart Home Simplified [image] martijnpoppen: :warning: App status — please read before posting an issue :warning: Last updated: 23 October 2026 In short: The new Eufy app for Homey, built on the Eufy Mega platform, is almost ready for a beta release :tada:. This app (Eufy Security) stays in maintenance mode until then. Notifications, event images and API calls are still unreliable here, and that’s caused by Eufy’s migration, not something I can fully fix in this app. Progress can be followed here: Eufy Mega Discord :rocket: New app: almost at beta Together with other Eufy developers from the Homebridge and Home Assistant communities, I’ve been building a new Eufy Mega SDK, and the new Homey app built on it is nearly ready for its first beta. What to expect: One Eufy app for Homey, which will eventually replace both Eufy Security and Eufy Clean. It’s built on Eufy’s new Mega platform, so it doesn’t depend on the old APIs that Eufy is switching off. Migration will be needed. Devices will have to be re-added in the new app, so your flows will need updating too. I’ll share a migration guide when the beta goes live. It’s a beta, so expect rough edges. Please only join if you’re OK with testing and reporting issues. I’ll post here as soon as the beta is available, with a link and instructions. No need to ask for an invite in the meantime :folded_hands: :wrench: Current app: maintenance mode Eufy is moving everything to the Mega platform (the 5-in-1 app) and phasing out the older APIs this app was built on. Until the new app takes over: I’ll keep the bare minimum working as long as the old APIs stay alive. No new features will be added here. Fixes for issues caused by Eufy’s migration are mostly out of my hands. :bell: Notifications: hit or miss The app runs a hybrid of Eufy’s old and new systems, so notifications can be unreliable whichever side your account is on. Reliable notifications will come with the new app. Crashes Some users see app crashes. These happen when the Eufy API goes into a loop that this app can’t handle, and we don’t have control over what Eufy is doing there. Failing login Your account may already be on Eufy’s new V6 API, which this app doesn’t support. The migration happens entirely on Eufy’s side: we can’t trigger it, it isn’t tied to updating the app, and we can’t predict when your account moves. If your app stopped working, it’s likely caught between the old system being switched off and the new one not yet being active. The new app is the fix for this. If you’re hitting crashes, notification, image or stream problems, the sections above are almost certainly the cause, so there’s no need to open a new report :folded_hands: Progress on new: [eufy-security1] [eufy-life] [eufy-security2] [eufy-security4] [eufy-security3] [eufy-clean] Add support for Eufy Cam/Doorbell in Homey. [image] Eufy Security | Homey Smart Home Simplified Useful links To-Do List :memo: Frequently Asked Questions :white_question_mark: Unsupported Devices :exclamation: Get Support :construction: Dutch subtopic :netherlands: NOTE This is not the topic for Eufy Home devices. The topic for Eufy Home you can find here: Eufy Home Account Information Because of the way the Eufy Security private API works, an email/password combo cannot work with both the Eufy Security mobile app and this app. It is recommended to use the mobile app to create a secondary “admin” account with a separate email address and use it with this app. Usage Install this app on your Homey. Go to add devices Provide your Username and Password. Click Next Available devices show up Current features: turn on/off camera (EufyCam pan&tilt will turn its lens) Set guard mode (Home, Away, Disarmed, Schedule) Add devices and use them in flows. (on/off) Get notifications based on detection modes for specific devices. (Motion, Face, Sound and Doorbell Press) Get images when motion is detected See last motion events Generic alarm for each camera → Heimdall (goes off for all events except doorbell press) Tips: enable push notifications for Eufy Security to receive a notification when something important happens for this app [Record_2024-01-09-17-05-13-ezgif.com-video-to-gif-converter] Supported Languages: :uk: English :netherlands: Dutch :fr: French Contributions If you appreciate this app, contribute to future development by making a paypal contribution or buy me a coffee on Ko-Fi or Bunq.me [image] [ko-fi][image] :laptop: Apps made by @martijnpoppen See for more apps link below :backhand_index_pointing_down:t2: or just open the pull down. [image]Apps made by @martijnpoppen Click to expand

@Rens_Hoekema I see a Email address or password incorrect. Had that too while testing, can’t really explain why it does that… Do you have another account to test with maybe? Also seems like your captcha failed twice :confused:

I tried deleting the Homebase device and re adding. Report for that is 2f9b2ccb-302e-4ca2-83d0-ab5741326ec3

@Jonathan_Draper yeah same for you: [EufyLibrary] Response code not ok { code: 26006, msg: 'Email address or password incorrect.' } [EufyLibrary] Response code not ok { code: 26006, msg: 'api request limit' } Will have a look if I can reproduce this!

@Jonathan_Draper Oh and btw! I see you’re trying to add the Homebase 1 instead of the Homebase 2 :stuck_out_tongue: Not sure if that’s intended

Nope that was a mistake! Same outcome though. Weirdly just tried again and this time it came up with a captcha and then then the same error as before whereas previously it never showed me the captcha. I also tried with 2 other eufy accounts - one my main owner one and another which I’d set up with 2FA for automation purposes and same outcome on both

yes checked it again, but no luck @martijnpoppen hopefully you will fix it :slight_smile:

not sure what is going on but what I observe is the following: When I log in to the app with the account used by homey, no devices are present. So I reinvited that account with my admin account and when I login the app it shows all de devices again. So i’m repairing it in homey but with no luck getting the same error as Jonathan Draper. I checked again with the account i’m using with homey and logged into the eufy app. I see all the devices are disappeared again. @martijnpoppen

@Rens_Hoekema they’re not dissapeared, but not showing: Click the dropdown at the top [image] Select all devices: [image]

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martijnpoppen December 21, 2022, 12:55pm 3202

@Rens_Hoekema @Jonathan_Draper I think I found it, will make a new update soon!

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