:uk: - Eufy Security Smart Home Simplified [image] martijnpoppen: :warning: App status — please read before posting an issue :warning: Last updated: 23 October 2026 In short: The new Eufy app for Homey, built on the Eufy Mega platform, is almost ready for a beta release :tada:. This app (Eufy Security) stays in maintenance mode until then. Notifications, event images and API calls are still unreliable here, and that’s caused by Eufy’s migration, not something I can fully fix in this app. Progress can be followed here: Eufy Mega Discord :rocket: New app: almost at beta Together with other Eufy developers from the Homebridge and Home Assistant communities, I’ve been building a new Eufy Mega SDK, and the new Homey app built on it is nearly ready for its first beta. What to expect: One Eufy app for Homey, which will eventually replace both Eufy Security and Eufy Clean. It’s built on Eufy’s new Mega platform, so it doesn’t depend on the old APIs that Eufy is switching off. Migration will be needed. Devices will have to be re-added in the new app, so your flows will need updating too. I’ll share a migration guide when the beta goes live. It’s a beta, so expect rough edges. Please only join if you’re OK with testing and reporting issues. I’ll post here as soon as the beta is available, with a link and instructions. No need to ask for an invite in the meantime :folded_hands: :wrench: Current app: maintenance mode Eufy is moving everything to the Mega platform (the 5-in-1 app) and phasing out the older APIs this app was built on. Until the new app takes over: I’ll keep the bare minimum working as long as the old APIs stay alive. No new features will be added here. Fixes for issues caused by Eufy’s migration are mostly out of my hands. :bell: Notifications: hit or miss The app runs a hybrid of Eufy’s old and new systems, so notifications can be unreliable whichever side your account is on. Reliable notifications will come with the new app. Crashes Some users see app crashes. These happen when the Eufy API goes into a loop that this app can’t handle, and we don’t have control over what Eufy is doing there. Failing login Your account may already be on Eufy’s new V6 API, which this app doesn’t support. The migration happens entirely on Eufy’s side: we can’t trigger it, it isn’t tied to updating the app, and we can’t predict when your account moves. If your app stopped working, it’s likely caught between the old system being switched off and the new one not yet being active. The new app is the fix for this. If you’re hitting crashes, notification, image or stream problems, the sections above are almost certainly the cause, so there’s no need to open a new report :folded_hands: Progress on new: [eufy-security1] [eufy-life] [eufy-security2] [eufy-security4] [eufy-security3] [eufy-clean] Add support for Eufy Cam/Doorbell in Homey. [image] Eufy Security | Homey Smart Home Simplified Useful links To-Do List :memo: Frequently Asked Questions :white_question_mark: Unsupported Devices :exclamation: Get Support :construction: Dutch subtopic :netherlands: NOTE This is not the topic for Eufy Home devices. The topic for Eufy Home you can find here: Eufy Home Account Information Because of the way the Eufy Security private API works, an email/password combo cannot work with both the Eufy Security mobile app and this app. It is recommended to use the mobile app to create a secondary “admin” account with a separate email address and use it with this app. Usage Install this app on your Homey. Go to add devices Provide your Username and Password. Click Next Available devices show up Current features: turn on/off camera (EufyCam pan&tilt will turn its lens) Set guard mode (Home, Away, Disarmed, Schedule) Add devices and use them in flows. (on/off) Get notifications based on detection modes for specific devices. (Motion, Face, Sound and Doorbell Press) Get images when motion is detected See last motion events Generic alarm for each camera → Heimdall (goes off for all events except doorbell press) Tips: enable push notifications for Eufy Security to receive a notification when something important happens for this app [Record_2024-01-09-17-05-13-ezgif.com-video-to-gif-converter] Supported Languages: :uk: English :netherlands: Dutch :fr: French Contributions If you appreciate this app, contribute to future development by making a paypal contribution or buy me a coffee on Ko-Fi or Bunq.me [image] [ko-fi][image] :laptop: Apps made by @martijnpoppen See for more apps link below :backhand_index_pointing_down:t2: or just open the pull down. [image]Apps made by @martijnpoppen Click to expand

@FranklyEpic can you send a diagnostic report so I can check the issue? :slight_smile:

Ha! That explains a few things… sending report now! Nick

New app update (live: 3.4.2): Changelog: FIXES: 1: FIX: Homebase notifications not coming trough 2: FIX: Homebase alarm not coming trough If you find any issues, send a report via the mobile homey app More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) @FranklyEpic @homeypro Should be fixed in the new version. Every 30 minutes there runs a job to fix those notifications in the Homebase :slight_smile:

Wuhooooo I feel like I helped do a thing!!! :wink:

New app update (live: 3.4.3): Changelog: FIXES: 1: FIX: Homebase notifications not coming trough 2: FIX: Homebase 2 & 3 alarm not coming trough 3.: FIX: Eufy Stream url for Chromecast (Thanks @DominicVonk !) 4.: FIX image not updating after motion If you find any issues, send a report via the mobile homey app More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

Hi @martijnpoppen, Just wanted to let you know that it’s fully working again. Thank you very much for the quick response and solution. Really great!

New app update (live: 3.4.4): Changelog: FIXES: 1: FIX: Homebase 2 & 3 alarm If you find any issues, send a report via the mobile homey app More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

Hello, I would like to have flows based on motion detection for my Indoor Cam Pan & Tilt. Cam is inconporated to the homey app and everything is running smoothly (turn on, off, mode changes etc). Only issue is with motion detection. Motion is detected via eufy app but it is not visible in homey app. Because of that flow based on motion detection is not working. Can you help me with this issue? Thank you!

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martijnpoppen December 2, 2022, 10:54am 3052

Hey @Jan_Albert
I saw you already posted this in the Dutch topic

Please keep this one in english

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