:uk: - Eufy Security Smart Home Simplified [image] martijnpoppen: :warning: App status — please read before posting an issue :warning: Last updated: 3 August 2026 In short: Eufy is moving everything to their new “Mega” platform and switching off the old system this app uses. The app is now in m…

Atm i am not able to add any device except the base and the dual doorbell. Keeps throwing me to login screen and timing out. Save changes works and says logged in. Can see devices in eufy app under the shared devices’ account. Just me?

@Michel_Helsdingen you can try via the add devices screen. Go to the device you want to add and add your credentials. You can also try to switch region.

Tx for your fast reply. When choosing US i get no devices found and EU keeps sending me to login met je gegevens screen and then timeout after 3000ms [image]

Strange Can you send a diagnostic report? You can do that via the mobile Homey app: More - apps - Eufy Security - settings wheel right top - de diagnostic report

e728ce28-4b62-4153-ad0b-6ea67a02b439 Done!

Hi there I have the same issue. No device found and looping back to login screen and timing out after 3000

I’m afraid it has to do something with the latest release. Let you know tomorrow morning

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martijnpoppen September 1, 2022, 9:20pm 2649

@Michel_Helsdingen thanks
Have Somebody else with the same problem. I will dive into it tomorrow!

See: [APP][Pro] Eufy Security (nl) - #488 by Jerry

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