Hey @Yannick_Eeckelaert
Your deviceId is wrong. As far as I see that’s the reason
If you want I can help getting the correct data.
Edit: sent you DM
Hey all,
Unfortunately there’s a Robovac which is not working with this app:
Eufy Robovac R550c
I changed the FAQ and added a ‘not working device’ section to this forum thread.
As Everyone here I have problems finding the DeviceID and LocalKey
I Bought an L70Hybrid, Installed the Eufy home App on my Iphone12-mini and got the device working.
Called it “Eddy” and Eddy is sucking Dust lik a Pro 
Then I went on to add Eddy to Homey
-
Installed the Eufy home app on my Homey Pro
-
I gave the robovac an fixed IP
-
Installed the NOX player, you suggested
But then what?
A2: Or follow these steps:
- Close the app on your mobile device
OK check - Connect the device to your laptop and enable USB debugging
USB Debugging?!?! ehrrr. say what? - Run adb logcat -e ‘tuya.m.my.group.device.list’ (assumes you have already installed the Android debug tools)
Ehrrrr. how and where do I “Run” that?
I’m stuck
Can You Kickstart me?
Would be great
Menne Talsma
Nijmegen
Hey @Menne_Talsma
For the L70 we probably need another way of getting the Keys.
Will send you a DM with my email then you can share the Robovac with me and I’ll get your details
Thanks a lot @Menne_Talsma
Appreciated!
Hi @martijnpoppen trying to get the device Id and key for my Eufy g30 none if the Methods have worked could you possibly help me obtain these please 
Hey @Satoo_Jackson
Yes sure. Will DM you
Hello, Martin
I have a vacuum cleaner Eufy Robovac L70 Hybrid which I would like to be able to control via Homey. Have been told you can help me with the information you need to add it
Anja
Hey Anja,
Yes I can.
You can share your robovac with me. I’ll DM you my email
This app was great but I’m having issues now. At some point it’s stopped working. The device is there (removed and readded) but when I try and trigger any action it must times out. Device is a G series. Any advice?
Hey @Casper181
Is the IP still correct?
Are the device settings still correct?
Sometimes the localkey magically changes.
Yeah, been through and copied them all across again (they are unchanged). IP is static.
Can you share a diagnostic report?
More - apps - Eufy Home - Settings wheel right top - send diagnostic report
New app update (test: 1.5.6):
Changelog:
1. FIX: flowcard filters improved. Show correct cards on app page
Hello Martijn,
I got today My G30 Hybrid and could also need some help with the Local ID and Key.
Would you help me out with that?
regads
David
1 Like
Hey @DK81
Yes sure! I’ll DM you my email adress so you can share your Robovac with me
1 Like
After the update of the app in Homey, my Robovac 15c Max has stopped to work in Homey.
Checked both device id and local key, and they have not changed.
Rebooted both app and Homey without any luck getting it working.
Any tips to get it running from Homey again ?
Works with Eufy mobile app and with NoxPlayer on pc.
Hey @Steinar_Sundberg
Shouldn’t be update related as it didn’t touch any logic in the app.
Can you share a diagnostic report?
Deleted the app, and tried to reinstall, but getting timeout when trying to log in, and “Could not find that PairSession”
So there’s no report to share.
Might be Homey is struggling
Checked log in with HomeAssistant, and it works fine there.
