[APP][Pro] Eufy Clean

@Limofant please send a diagnostic report

05be71c3-3b54-4d9e-83fe-bc0af407d530

@Limofant your login is wrong

Thank you very much, I uninstalled the app again and registered again. Now it worked.

Thank you sooo much.

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Hi Martijn, trying to configure my vacuums but unfortunate I don’t get it working. Any help would be appreciatedđŸ™đŸ»c

Hi Martijn,

First, Thanks for the app, it is working with my Robovac :slight_smile:
Not a big issue, but I am getting an unkown error status in the status/usage page (diagnostic report 7131766d-a207-465b-928e-135f7630bec1)


Using the Eufy L60 Hybrid SES

Will check @Codey !

@Patrick_Neeleman please send a diagnostic report

Check done

@Patrick_Neeleman please try to add the vacuum before sending a report
Currently the report is empty

Hi, even that doesn’t work😕 the vacuums work great with the eufy app but i just can’t add them. They both have a fixed ip.

@Patrick_Neeleman I understand that it doesn’t work but for me to see the issue you have to try to add them and then send the report

So the error of adding them is logged.

Sending a report now would probably contain the info

Okay just did it againâ˜ș

@Patrick_Neeleman the devices can’t be found on Tuya
This sometimes happens
What you can do is create a extra eufy account and share your vacuums with that account
Most of the time that works

Set up a new account (deleted the old one) with the same mail adres. Deleted your app, restart the homey but no change😕

@Patrick_Neeleman so you didn’t share the devices with a new account?

Just did with a new mailadres but still no results🙄

@Patrick_Neeleman so did you share it or not? Sorry it’s not really clear to me

Yes i shared, sorryâ˜ș

Can you send a new report after trying to add the device?