If i try to add a device it tryes to Connect But will Not Work
If i do a reconnect in the App itself. It Is connecting. If i Just Go on connect in the App Same Like If i try to add a device
I tryed to deinstall Same
IS there a way to completely disconnect from my Account !? Not only disconnect But deleted my Account inside the app
It would also be just super nice with support of Echo Show 10…
… and thx for fantastic app
I am not able to add Echo Show 5 (Gen. 2)
my usual Echo Dot is working but Echo Show 5 (Gen. 2)
at default alexa app it is reachable and everything looks alright
the homey app is always saying that there is no device found
Sadly infinity loading screen for me. Error is 0feb02c9-8367-4f77-b74c-77d1d5e0ccf6
I have the same issue. The app cannot retrieve the device which works like a charm on Alexa own app.
After having some days without any disconnect, I’m loosing connection again every 1 or 2 days, now. I’m on v4.1.1 and have an Echo Show 5 (old one) and an Echo Dot.
As mentioned, the bug which is causing disconnects persists - no fixes for it have gone out - I just made the first connection more robust … which will degrade over time.
A new update has been released which includes a change to the polling by @Kaoh which may fix the issue.
It is available for testing here : Amazon Alexa | Homey
I have to say the latest beta has been working very well for me, interested in how it has been going for others
Works great for me,i have one de-connection every 10/15 days.A pleasure to use this app!
Been a long time since I’ve posted anything. I was too busy with other things. But I have to say since the last update I’ve disabled all my flows to make the app restart if something went wrong and haven’t had any problems in the meantime.
I would have liked to have asked you if there would be support in the future for the echo show 15.
Keep it up I’d say!
Thx @Jamie and @Kaoh!
Sounds good, for me its been solid since early aug, so good hopes it is for everyone.
I’ve just released a the version to the public channel, I highly recommend that everyone upgrade.
It would also be great if people could disable their restarts and work arounds as I suspect that this has now fixed the connection issue.
Hello,
I try to connect to the server since yesterday but impossible for me.
I have infinite loading after selecting “EU and India” server and then clicking “Click to Connect”.
I manage to reproduce this problem with “North America” and “Far East”.
I didn’t have the app before logging in. I uninstalled and reinstalled it but the problem persists. I tried 5G and Wifi. A few months ago I had no problem logging in from the app. I am using the latest “stable” version.
Thanks a lot for your help guys!
@DinoRayn Hi, first of all, you should always use the same wifi that Alexa and homey use. If you are out of your home (wifi o 5G) you can not connect. This is a prerequisite for ALEXA APP. When you are at home and connected with your wifi, it can happen that it doesn’t work. In that case I generally restart the app and try again. Generally then it works.
…and don’t forget to make a donation to the hard working guys.
I go back to my previous comment.
For those who have the same problem as me, it’s just that you have to configure the “Amazon Alexa” application before you want to add a product.
You will not be able to configure the application (connection) during the process of adding a product.
Have a good day !
I might have broken the default settings object, that could explain this. Thanks for finding that solution
It can not find devices who are connected and working like ceiling fan and xiaomi air purifiers within alexa itself. In the homey app. Just a time-out on adding other devices… No tiks to untik etc.