Same here,since today cannot connected on Europe server,i try to change password but still the error"invalid password".
Iām connecting to the US server though Iām based in Singapore. App was working before but recently it couldnāt reach the devices connected via your app. I removed the devices to try adding them again but the errors popped up.
Hi I have the same issue.
I was using the EU server and it stopped working after a router reboot.
Tried other servers but still canāt log in. Says webpage not found.
Can supply a log if needed.
Using Europe/India server and v3.3.700 has not been working for days. Just tried to connect again and it worked (diagnostic report 3d2f5bc2-0088-4b32-9e4f-3d268c674f39). Will update if it fails again.
Same issue for me too
Version 3.4.100
Has been released to be tested : https://homey.app/a/com.amazon.alexa/test/
Its my hope that it will resolve the issue that people connected to the EU are experiencing.
Thanks
Thanks Jamie, appears to still be broken.
āenter a valid email or mobile number"
Connecting to the North American server, I get an Amazon Alexa Cookie successfully retrieved. You can close the browser. page on desktop via the developer pairing page but a connection error on homey app.
Unfortunately it freezes at āAsking amazon for a list of your alexa devices, this may take a minute.ā for very long. (More than a few minutes) on desktop.
Cookie doesnāt seem to be set as retrying the pairing still requires me to login again and the process repeats.
For me North America is working again with this latest test version (for the moment).
Thanks @Jamie
unfortunately using both EU or US server results in the same issue as before. invalid username/email. trying multiple times results in a otp assisted password reset.
Not working for me on European server,email and password works,but when it search for my devices nothing appearsā¦too bad itās the app i use the more often on my homeyā¦
Thanks to Jamie for try resolving the issue
Same for me, canāt log in using EU or US
Hey Jamie,
I also have problems with the login again;
āThere was a problem
Enter a valid email or mobile numberā.
Hope youāll figure it out! I really appreciate your work!
With this version, I able to login again now to Europe server (cookie received), but no devices are found.
Same for me. I has to renew my Passwort at Amazon. So the alexa App forced a password change.
If you are using version 3.4.100, and your devices do not show, please make sure you send me a diagnostic report so I can investigate whats going on.
So far I have not received any.
Thanks
Sorry Jamie. Here is my diagnostic report:
c3642f01-b83c-4817-a793-d3a839b61f31
The test channel has been updated to Version #3.4.200
Full disclosure I only have the one Homey, and the Alexa app is working for me. I am not able to remove the app and re-add it in order to find this bug, because it would adversely affect my house ā¦ and wife.
I hope you understand.
Thanks
login fails see slack #alexa
now i onlt get a spinning icon with {} beneath it. this is as soob as i go and select EU server and press authenticate