Nothing changed, always connection not possible, get undefined error. 
Same here
Good morning guys 
I just received an email from Athom after I send them a message complaining about problems with following apps:
Alexa App
TP link Casa
Blink
Did anyone try this update thing already ?
No, but can you share the link, please?
Sure
Let us know if you tried it 
Ok, I will not test it. simple matter: I dont have a Homey early 2023.
Running the firmware update.
Verifying the firmware update.
Keeps verifying….
Still verifying?
Didn’t work.
Now trying a full Factory reset.
Everything is working again for now.
BUT, putting it back in his own place, disconnect from laptop. And reconnect on it’s own power source. Made the Alexa app crash and it keeps crashing.
Retry, firmware update.
And again keeps verifying….
Verifying won’t end .
Factory reset worked, so try again.
Second try, after this reset. First set Homey on it’s place and reload backup.
21:00 everything works.
21:15 still working
23:15 still working
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Ohh crap☹️
Thanks for that detailed update 
So did you do a factory reset or just a nother update?
Still working ?
Factory reset.
Then on it’s own power supply and a backup restore.
I’m afraid that after a restart of Homey it won’t work anymore.
Hopefully it will run smoothly now 
Keep us posted
Thank you
This Is the first night it still works.
For two days it has been working on evenings and stoped working or started crashing at night.
Right now it still works. Hopefully it keeps working👍
I switched to this app which has been rock solid, does everything I need it to do, OK you don`t have all the different voices but its snappy and does the job. I figured out how to run commands “Kettle on” amazon echo
Next morning Alexa app is still working.
It looks like, a factory reset, setting Homey back where it should on it’s own power supply, and then a restore of a working backup, is doing the trick.
At least for me.
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I tried to reconnect a couple days ago it worked and it’s still connected. So I think the problem is resolved. I haven’t done anything specific apart reconnecting once.
Have just done the software update via computer, no change, did a factory restore and backup, no change for me still not working.
same here 
Did you restore an older backup or the latest.
I restored the oldest so i had a backup where i didn’t try so much to get Alexa working again.
Maybe that is why it works for me.
And did you restore the backup while homey was on your laptop or already on his own power supply ?
Hey Hugo
So I finally did a factory reset on my computer.
Then connected it back to his power supply.
Then I restored a backup.
Still doesn’t work 
