Sorry, for me it still works.
1 Like
I canĀ“t connect to amazon. It does nĀ“t work.
I have the Homey Pro 2023 latest Software-Version.
07ad346a-2665-4e51-ba03-f653b82be954
I restarted the App a few minutes ago and everything works fine again. No crash anymore. I havenāt changed anything at all. Seems it was not a problem on homeyās side.
iāve done a bit of testing about 4-5 days ago as it also started working for me. i left it running for a day or so and my announcements were working. it did not crash at all while it was working for at least a day or 2.
i wanted to see what happens when restarting the app as i suspect the app crashes either while its restarting or trying to connect. it actually did crash and i could not connect for the next day or so. i left the app disabled once it stopped working.
i re-enabled the device yesterday and it crashed straight away. restarting the app did not do anything. i disabled the app for a couple of minutes and re-enabled the app again. the app did not crash and its now working.
iāve set up some flows to let me know via the timeline when there are issues with this app. so far i havent seen anything come up since. usually iād see this app disconnecting and reconnecting on its own after a couple of days so ill keep monitoring this. i havent restarted the app since as im afraid it will stop working again for a short period.
Unfortunately, I have some bad news.
The app crashed during the night.
Reconnecting after restarting the app fails with the error message: āError object objectā and āApp not ready.ā
Same with me here. Deinstalling, rebooting, reinstalling did not solve the problem as I now canāt select anymore the amazon server regionā¦Iāve created a diagnostic in homey pro:
4a10795d-5630-490a-8e75-eeeec4ae3158
I guess nothing much will happenā¦
May be we should ask the developer from the stable Echo App if he is able to add a function to his app that would allow to add other alexa- linked devices to homey 
That would be great 
Inclusive routines!
Then i can use it too. 
But here with me, Alexa app is still workingā¦.
Just now, Sunday, November 16th, at 5:54 PM, I tried again. This time the connection was successful (after several failed attempts throughout the day).
German User.
I have the same problem too, if I restart the app it doesnāt work!
And now?
Probably the only thing you can try is":
Factory reset (via Usb-tool)
Putting it back on itās own power supply.
And then a restore of a working backup.
Then pray that a reconnect of the Alexa app works.
And reconnectā¦..
Thatās exactly what I didā¦
Unfortunately no success so far 
I didnāt say it would work.
I just said that it worked for me.
And now this morning, monday the same like yesterday: Unfortunately, I have some bad news.
The app crashed during the night.
Reconnecting after restarting the app fails with the error message: āError object objectā and āApp not ready.ā
German User.
Hi Jamie, can you please give us an update on whether there is any chance of a bug fix?
Nothing has changed for me since the update to version 6.03 => I always get an undefined error when configuring, i.e., the Alexa app cannot be activated (since the day of the update). I have reinstalled the Alexa app several times, but it simply does not work.
I have installed the latest version on my Homey Pro 2023.
Thanks a lot!
2 Likes
Same hereā¦.
I even tried a factory reset with restore backup.
Same problem in Italy too!
We look forward to hearing from you, thanks!
Monday, November 17, 2025, 6:03 PM: The connection is working again now, after not working earlier today.
I suspect Iāll find the connection to Amazon is down again tomorrow morning.
German user.
Itās the same here, it works at night, and then in the morning itās disconnected again.
Everything has been working for the last 4 days. During day and night. Located in Sweden.
It should be resolved soon in other countries as well.
