Same here
Good morning guys 
I just received an email from Athom after I send them a message complaining about problems with following apps:
Alexa App
TP link Casa
Blink
Did anyone try this update thing already ?
No, but can you share the link, please?
Sure
Let us know if you tried it 
Ok, I will not test it. simple matter: I dont have a Homey early 2023.
Running the firmware update.
Verifying the firmware update.
Keeps verifyingā¦.
Still verifying?
Didnāt work.
Now trying a full Factory reset.
Everything is working again for now.
BUT, putting it back in his own place, disconnect from laptop. And reconnect on itās own power source. Made the Alexa app crash and it keeps crashing.
Retry, firmware update.
And again keeps verifyingā¦.
Verifying wonāt end .
Factory reset worked, so try again.
Second try, after this reset. First set Homey on itās place and reload backup.
21:00 everything works.
21:15 still working
23:15 still working
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Ohh crapā¹ļø
Thanks for that detailed update 
So did you do a factory reset or just a nother update?
Still working ?
Factory reset.
Then on itās own power supply and a backup restore.
Iām afraid that after a restart of Homey it wonāt work anymore.
Hopefully it will run smoothly now 
Keep us posted
Thank you
This Is the first night it still works.
For two days it has been working on evenings and stoped working or started crashing at night.
Right now it still works. Hopefully it keeps workingš
I switched to this app which has been rock solid, does everything I need it to do, OK you don`t have all the different voices but its snappy and does the job. I figured out how to run commands āKettle onā amazon echo
Next morning Alexa app is still working.
It looks like, a factory reset, setting Homey back where it should on itās own power supply, and then a restore of a working backup, is doing the trick.
At least for me.
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I tried to reconnect a couple days ago it worked and itās still connected. So I think the problem is resolved. I havenāt done anything specific apart reconnecting once.
Have just done the software update via computer, no change, did a factory restore and backup, no change for me still not working.
same here 
Did you restore an older backup or the latest.
I restored the oldest so i had a backup where i didnāt try so much to get Alexa working again.
Maybe that is why it works for me.
And did you restore the backup while homey was on your laptop or already on his own power supply ?
Hey Hugo
So I finally did a factory reset on my computer.
Then connected it back to his power supply.
Then I restored a backup.
Still doesnāt work 
German user:
Version 6.0.3 installed.
Region: EU ā¦
Config: German Amazon site and all other settings always de, de
Connection was established and has been working since Saturday, 15.11.2025, 13:28.
Like here:
Out of solidarity for those still having issues, I restarted my Homey Pro last night and the app crashed after it restarted. I am to the thread and found this has been an ongoing issue. I live in the northeast US and the Amazon server us-1-east has been problematic recently so I thought changing servers might resolve the problem but no matter what Iāve done I continue to receive the error: undefined notification. Looks like Iāll be waiting patiently and checking in now and again 
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