Hey @Rob-Janszen ,
The security mode you can find in the official Eufy app.
Issue
You probably change to a different mode every now and then. But in that mode the push notifications are not enabled. When that happens Homey cannot see whats going on because it needs the push notifications for that.
What you can do:
Go to the screen I posted above. And check for every security mode if the push notifications are enabled.
