First of all, I’d like to thank you for all the work you’ve done on the Somfy app for Homey. It brings us a lot of convenience in our daily life and has become an important part of our home automation setup.
We recently purchased a Somfy io receiver to control our motorized gate (reference: SKU SOMFY-1841229).
Unfortunately, I noticed that this device is not currently available in the list of supported devices in the Homey app.
Would it be possible to add support for this receiver in a future update?
Thank you in advance for your help, and once again, many thanks for all the work you put into the app!
I have already submitted the Device Log using the Send Log function. Log ID: 533081477
I have a TaHoma Switch with Developer Mode enabled and a working local token.
Homey successfully discovers the TaHoma hub (“Box”), but none of my Zigbee devices appear during pairing.
The installation consists of:
Benthin Honeycell pleated blinds
Somfy Zigbee 3.0 battery motors
Ysia 5 Zigbee remotes
2 Somfy Zigbee smart plugs (used as Zigbee routers)
Purchased and installed through Scandic Markiser AS in Norway
All devices are visible and fully functional in:
TaHoma
Google Home
Google Home discovers all blinds individually.
I have restarted:
TaHoma Switch
Homey
Somfy TaHoma & Connexoon app
without any change.
From the Device Log I can see that the blinds are exposed through the TaHoma API as:
Most devices report:
SomfyEndProduct: 1DCellularShade
and at least one device reports:
SomfyEndProduct: 1DRollerShade
The available commands include open, close, stop, my and setPosition.
The two Zigbee smart plugs are also exposed in the Device Log as:
controllableName: zigbee:OnOffComponent
This makes me think the devices are exposed correctly by TaHoma, but may not currently be mapped to a Homey pairing driver.
Could you confirm whether these Zigbee device types are currently supported?
I have the standard Somfy Connected Thermostat, wireless version (Thermostat Connecté radio), paired to my TaHoma. It works fine in the TaHoma app, but when I try to add it to Homey (Homey Pro 2023) I get “No new devices have been found”. The test version shows it as not supported in the Driver Support tab.
I’m fairly sure I had this thermostat working in Homey before, so it may be reported differently by TaHoma now.
I’ve sent the device log, ID: -1851900741
I noticed Marco_Picci had a similar issue with the wired version of this thermostat back in December 2024, so it might be related.
Could you please take a look and add support for it? Happy to test any new version.
Could you install the latest test version as all those devices are supported. The test version has a page in the app settings that will show you which drivers to select to install your devices.
I’ve been trying to establish a connection to my Somfy roller blinds for a few days without success. I’ve just sent you logging from my latest attempt (log ID: -1252822446).
My steps so far:
Firstly - I have Somfy RTS blinds that operate without issue from the iOS Tahoma app that controls my Connexoon RTS Box
I have enabled developer mode in the iOS Tahoma app and generated a new token (I’ve also tried regenerating new tokens a few times) My current token was generated 7 hours ago.
I live in Australia and so in the Homey app setup I am choosing my region as “Oceana” in the drop down.
I have checked that both the email address and password I am entering allow me to login to the Australian Somfy site (https://www.somfy.com.au/) and there is no issue
Having entered all of the above in the settings page of your app I then click Save Credentials
On each occasion I get a message saying connection failed and I am blocked for a number of seconds that is 1/2 to a full day. Looking at the log my side OAuth login is failing with a 403 error which makes me wonder if this is a server side issue
One thing that occurs to me is that your app has Oceana (missing i near the end) vs Oceania on the Somfy site. If that’s the issue then it’s likely an easy fix for you.
Of course there’s always a chance the problem is me - either way I’d appreciate any assistance you may provide.
Thanks for the speedy response Adrian. I’ve tried different regions (see below). As I am new to this I don’t know how to locate a test version - is there a guide for that somewhere?
Europe fails with a 401 error
US fails like Oceana does with a Failed to login message and “blocked for xxxxxs”
Thank you for the Somfy TaHoma & Connexoon app. I use it on a Homey Pro with a TaHoma Switch, using the cloud connection.
The app regularly loses its connection to Somfy. When that happens, every command to every blind fails with “Failed to send command, no valid connections”. It does not recover by itself. On 26 October it stayed like that from at least 08:24 until 17:20, and it was only fixed when I restarted the app manually. Right after the restart, everything worked again. During the whole time, the blinds worked fine from Somfy’s own TaHoma app.
Two things would help a lot:
1. Automatic re-login or reconnect when this error happens, so the app recovers without a manual restart.
2. A flow trigger or condition for “connection lost” and “connection restored”, so I can be notified or handle it in a flow.
I can’t use local mode, because I’m blind and the 7-tap step to enable Developer Mode in the TaHoma app doesn’t work with my screen reader. So I depend on the cloud connection.
Next time it happens, I can send you the information log from the app settings. Is there anything else you would like me to check?
