[APP][Cloud & Pro] Somfy Tahoma & Connexoon (v4.0.106, test v4.0.122)

Thanks. :thinking: strange indeed !

Anyway I spoke too soon :sweat_smile: every command I send gives me an error 400 and the heaters don’t do anything. Would you have any suggestion please ?

EDIT : heaters are “SAUTER Gyali”.

Could you enable the information log and then send a command, when you get the error, go back to the log and Send it.

Sure. Just did it.
Not sure I’ve done it right, I have this one sent a08b61a8-d38b-42cf-aec4-cd54d1fb8fab

And also, the information log

The second one is the best one, but I’m not seeing any errors. Did you wait until you got the error before sending the log?

Ok, noted. I did get the error. I’m gonna do another one with several tries and commands.

Done : id 1314733367

Hi, first of all, I wanted to say hello because I'm new here. I have a Tahoma - I also have an RTS remote control for external blinds - controlling it directly from the Somfy app works without any problems. After entering my login and password in the app data, I get a green confirmation of connection to my SOMFY account - I can't add devices - what am I doing wrong? Please help.

I have replied to your Diagnostics message, but just in case you don’t get that, could you open the app settings page, select the Device Log tab and tap on Get Log. Once the list has populated, tap on send log.