Hello! New Homey user here since a couple of weeks. Setup looks like this: Homey Pro (2023) and a Philips Hue bridge. Router devices: one built-in smart dimmer and built-in switch relais (from Robb Smarrt) and one Sonoff built-in switch relais.
I have two types of sensors: Door Sensor (lumi.sensor_magnet.aq2) and Motion Sensor (lumi.sensor_motion.aq2). I actually have multiple but am only trying with one of each now, others still unboxed. Fresh batteries in both. They pair correctly and work in my flows, but stop working after an hour or so and never come back until I manually repair them through Homey. Then they work again for a while.
I found several suggestions while searching for this issue:
- Pairing close to or far away from Homey (no difference)
- Checking Wi-Fi/Zigbee interference (Homey’s Zigbee is on 25; Wi-Fi on 1 and 56)
- Making sure there’s no Ikea Tradfri nearby that could act as a router (I have no Ikea smart stuff)
- Making sure the sensors are listed as supported (they are)
- Replacing batteries (both sensors got fresh batteries from different brands)
Any other suggestions? I’ve created a diagnostics report through the app: da2c6584-8410-4acf-a152-228deb391601.
