[APP] Aqara & Xiaomi Smart Home - Simplify your life with a smarter home

Many ideas… but there are many parameters not shared by you. Please read around and if not successful, simply contact Athom, with generating diagnostic ID .

Some good start :

https://support.athom.com/hc/en-us/articles/360019238179-Updating-from-4-2-to-5-0