Alexa not detecting Homey devices anymore

Questions & Help
1

Hello, since a few weeks, Alexa won’t add devices from Homey. I don’t have any specific error message. The « discover devices » command on Alexa will only reply with « no new device detected ».

I tried a lot of options with Homey support or by myself, even resetting my network. But nothing seems to work.

However Alexa is still able to command existing devices.

I also recently added a Ring camera which was recognized by Alexa (but Ring is part of Amazon).

If some of you have suggestions, it would be much appreciated. Thanks a lot

1 Like
2

Hi there,

I had the exact same problem…

But at least the existing devices were working.

Now everything is down :face_with_spiral_eyes:

3

Bonjour

Depuis une semaine, la connexion entre l’enceinte show et homey ne fonctionne plus

Avez-vous la même chose ?

Merci

4

It’s a shame Homey does not even explore if the issue could be on the server side :confused: For some devices I managed to share devices with sharing Matter enabled devices with Alexa but it works with basic features only.