when I try to add the device it says ( something went wrong )
i install Aeotec V1.6.7 from the app store
Can someone help me
Having the same problem.
The Key fob is connected but nothing happens!
No answer from developer or manufactor =
DON’T BUY FROM AEOTECH!!! 
Written to their support today.
Lets see how service minded they are. 
@Attefall Did yo change the remote’s mode?
See manual page 4
Many thanks for that @Osorkon. I was just about to get crazy with this keyfob…
Now it works great!
I have a similar problem using homey bridge. After connecting the remote it doesn’t get recognised by the system. Yes per default it’s in setup mode, but either scene or group mode work either.
No reports of buttons oder battery. When I try to remove it from the network it tells me wrong device being removed.
Hello,
I got the new homey pro 2023.
I have a aeotec keyfob 5th gen and want to use it.
I can add it and see the batt status.
But when programming a flow, nothing happens.
Not in Group or scene modus or other possible way.
Please advise
BR
Nico
After I wrote their support team in 2019 they silenty just removed it from the compatibility list for homey cloud. As I see now it’s back, not willing to verify it on homey cloud again. But I can tell you - on homey 2023 the buttons are finally working - but I never had an battery report till today. Maybe I should starting to use it now - thanks for the reminder 
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Hallo to all, I Have 5 keyfob but i’m going Crazy, I have the battery status bt when i push buttons noting happens…I’m out of setup mode…but when i Push the light is red on short push and green on long.
As I also had problems to add the keyfob and get the buttons to work, here is what I had to do to get them working:
Check if you are in Setup Mode:
Press the left bottom button
No LED Activity = Setup Mode
Red LED = Group Mode
Green LED = Scene Mode
If you are not in Setup mode use the tool and press learn + mode for 3 seconds
Then you can include the keyfob. To pair it press the learn button (u can use the bottom right one)
The Aeotec App Include mode told me to press include after that, but I had to press Learn a second time.
When you finally managed to include it you have to exit the setup mode of the keyfob: Again learn + mode for 3 seconds
Now you are probably in Group Mode
But to use the buttons for starting flows you want the keyfob to be in Scene Mode
To set it to Scene mode, go to configurations of the device:
add Z-Wave Raw Cofiguration parameter : 250,1,1
before saving use the tool to press down the learn button on the back of the keyfob
keep it pressed down
then save
Now the keyfob should finally be working.
This guide helped a lot:
Although the last post in this thread is almost 2 years old, I hope this helps others who may have the same problems.
