FAQ
Q. I no longer receive notifications when motion is detected or when the Doorbell is rung
A. Sometimes Ring no longer sends out notifications, this can be fixed by following the instruction on How to: Fix notifications.
Q. How can I check if the Ring App is authenticated at Ring?
A. Please read the How to: Check if the Ring App is authenticated at Ring
Q. How can I authenticate the Ring App at Ring?
A. Authenticating at Ring is done by adding or repairing a previously added device. Please read the How to: Repairing a Ring device
Q. There is no image shown in my Ring device and on the developer pages, why is that?
A. The snapshot feature requires Motion Detection to be enabled on the devices, please check the devices settings if this is enabled.
