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I’ve just installed the newly released Google Nest app, which is supposed to support live camera streaming from the Google Nest Hub Max, as well as motion detection based automations.
I first tried adding a Nest Camera device. The app successfully discovers the camera (it doesn’t explicitly identify it as a Nest Hub Max Camera, but that’s the only Nest camera I have). When I select the device, I get the message: “All good. This device works fine, but you cannot control it.”
I also tried adding the Nest Hub Max itself. The app finds the Hub Max, but when I select it, I see the same message: “All good. This device works fine, but you cannot control it.”
In both cases, there are no controls available and no live camera stream. I granted all permissions during the pairing process, and the camera on the Hub Max is enabled (the physical camera/mic switch is turned on).
Any ideas what might be causing this?
Just replying to myself here (in case anyone else is wondering)…
Live video streaming isn’t supported for Nest Cam devices (including Nest Doorbell), which makes the whole thing fairly useless, especially for the video doorbell, since it can’t actually show you any video 
Only motion triggering flows works.
Hi Peter,
Thanks for the heads-up. This is actually about the “Google Nest” Homey app from the app store, and it affects not only the Nest Hub Max but all Nest camera enabled devices in general. I’ve updated the topic title to reflect this by using the app name.
Cheers,
Alex
maybe this will help?!
Door= nest door(nest doorbell). Could be another camera.
When the doorbell rings, Nest shows up without Homey’s help.
Interesting solution, but it wouldn’t work for me. Thanks anyway.
I bought a nest hub max as well and I just can’t add it to Google home or nest. It seems to be a issue that is there for a couple of years and google just doesn’t do anything to solve it. If you add it first before any other camera device it should be ok. Till now I have not been able to add it though. Total crap this camera stream option.
I have the same problem. In the app, if I long-press one of the camera cards, I get a “loading stream…” and a spinner, but nothing ever happens.
Hell, even open source solutions like the Google Nest SDM for Homebridge works better then this paid stuff… Weird.
