Thirdreality R3 not updating Presence Alarm

Welcome!

Which app version?
Which protocol (like, zigbee)?

Issue seems to be reported 3 mo ago:

But apparently it’s not fully solved.

Please use the developers’ preferred way to report issues, in this case we should use the github link :wink:


No, it should report the first values after a few seconds/minutes, except for battery levels (when using zigbee f.i.) > these can take up to 24h to appear.

Usually Homey doesn’t poll, sensors send changed values to Homey;
in case something’s wrong with the connection, no event data arrives @ Homey (and there’s no error notification of any kind :face_with_peeking_eye: )

For zigbee devices this is unfortunately completely normal @ Homey.
It just doesn’t consider, f.i. zigbee, devices to be offline / unreachable after a certain amount of time of no data traffic