So, I have had my Homey Pro -19 for quite a few years now and have built a rather elaborate automation system in my home. I’m using many of the protocols and I have several flows that is making my day much easier than if I would not have them.
However, recently Homey is getting more and more unstable and unreliable. The biggest issue is 433 MHz sensors, but also Zigbee and Z-wave is sometimes acting up. Now and then even the compete system hangs.
Most of the time I have to reboot Homey to get things up end running again, but sometimes even that doesn’t help…like now. The data of 433 MHz sensors is not updated, Zigbee and Z-wave is non functional. I can control 433 MHz devices like power plugs…but that seems to be it.
Is my Homey dying on me? I can’t have an automation system that isn’t reliable. Too much of my home and life is dependent on this working flawlessly.
This is much more serious than the normal unreliability of 433 MHz. It has been working OK for years, but now it’s a reoccurring problem.
I have done a factory reset of Homey and now Zigbee is totally non functional. If I click on the Zigbee section of tools.developer I get “Zigbee could not be started”.
433 MHz will always be unreliable. However, at the moment I’m really glad that most of my lights in the house is controlled by 433 MHz. When Zigbee and Z-Wave is nonfunctional I can still turn my lights on and off with the remotes I have. That is the main reason I still use it, and the fact that 433 MHz sensors are far better than other types when they work.
There is no problems with my 433 MHz sensors. They report and register just fine in my old system, Tellstick, so this is isolated to Homey.
Yes. I did not do the “Download full system software” though…I’ll try that.
Yeah…I should have done that, but I’m stuck on a different floor due to reasons. I was able to get the process started though. I’ll report back when it’s finished.
OK, so some minutes later…after the recovery mode I was able to turn on four Zigbee lights and then the same thing. Restarted Homey (normal restart) and now it seems to work…sort of. I have found two Zigbee lights that are not responding…at all…but the others seem to work as they should.
I’ll give it til tomorrow and see if anything changes.
Thank you for the help so far! Maybe it’s time to see if I can spare the money for a new Homey Pro…
I’m so sorry…that was the most important thing in my whole post and I messed it up so thank you sooooo much for correcting me.
I’m so ashamed for littering the forum with misspellings. The fact that English is not my native language is no excuse at all…maybe I should just leave the forum for good.
There’s always the issue with power supplies slowly going bad causing all kinds of vague problems. Try replacing it, making sure voltage rating is the same and current rating same or higher.
Sadly the “Download full system software” was just a temporary fix. Today when I woke up all 433 MHz-sensor had a red triangle with the exclamation mark on it and Zigbee was non functional. A reboot seams to have fixed it for now…but this is not sustainable…I can’t baby the system constantly just to see if something has gone bananas.
I did manage to dig up a different power supply (yes 2A) so I’ll give that a try…but I’m not that hopeful. My Homey is probably dying.
Having 2019 Pro myself, and i also did have some issues similar to yours… although i do not have that many 433 MHz sensors…
I went through all my apps installed and uninstalled every app i really didnt use or that was not needed for my system to run. Freeing up memory and space…and this i belive made my system more stable… but i do also restart Homey once a week, as it do get a bit more sluggish as time goes on
If restarting the system manually solves some of your issues, this might help. I have some apps that act up from time to time. By setting up flows that automatically restart them every day, it fixed most of my issues. Probably not an ideal solution, but it could remove some of the manual work of restarting your system.
More and more unreliable , having to reset and reboot so often that even my girlfriend knew how to do that at a certain point until zigbee died totally.
What to do? I switched over to home assistant.
(On a preinstalled raspberry π 5 and a zigbee coordinator over ethernet. )
Yeah…I’ve been having different scheduled reboot flows, both for Homey itself and for apps, but since these problems can occur when ever it doesn’t really help much. If I have a reboot at 12:00 and Zigbee craps out at 12:10 the reboot basically did nothing. Having to schedule a system reboot every half hour isn’t really practical.
Also, the problems with the 433 MHz sensors doesn’t always get corrected with a system reboot, so I have to schedule app reboots also.
However, there might be some light in this darkness. It’s too soon to tell, but I did find one thing yesterday that potentially could have been the cause for the Zigbee system to fail. One of my Zigbee bulbs have been acting up for some time, so I decided to delete it and re-pair it with the system. Så far there has been no problems with Zigbee.
That 433 MHz sensors can go in to some kind of frenzy at the end of the battery life, causing all kinds of problems with the 433 MHz system, I did know about. But can Zigbee units do the same if something has been messed up for whatever reason? Can a Zigbee unit crash Homeys Zigbee protocol?
That was really bad news janklamer. Having to force your significant other to learn how to reboot Homey can be a direct path to having to delete the whole idea of home automation. The acceptant threshold is often much lower for family members that are not automation nerds like us.
Love that! She seems to be a keeper! My SO is not interested at all…but she sees the use in a working automation system, so she is not hostile to the thought of replacing the white ball with the new black puck, despite the rather hefty price tag…so I’m lucky in that way.
Did they flash OTA or did you have to send your Homey to them?