Ring Doorbell and Camera support for Homey

Hello, thanks for the great work. I did not find any clue in the roadmap, still it looks like there is an issue with the “modes” in ring.
I am using the mode changes to trigger some flows and since last version I get an “unknown location” error. I tried (with no luck) to change the location name in ring…
Thanks for your help

Besides testing I actually didn’t do anything with modes since I took over the app and in fact I’ve never used that part of the app myself.
Could you please post a screenshot of your flow and explain how the error is shown?
Could you please stop and start the app, next change the mode and next send a Diagnostics Report from the app.

Thanks for your quick answer.
Here is a screenshot. Sorry it’s in French, but do not hesitate shall you need any translation.
In fact the app does not allow mode changing. Do I need to change it in the ring app ?

“Maison” is the name of the location in the Ring app (not homey). It is prompted in the card location list as your app is authorized on the ring platform

I use the change mode in several flows and it allways works ok.

I’ve looked at the Diagnostics Report, nothing out of the ordinary there.

Could you try making a new flow, adding the same flow card and let me know what happens when it’s added, does it show any location information?
Could you also try this in a regular flow and share the result?
How many locations have you setup in your Ring account?

New version published

Version: 2.10.8

  • Added setting to Cameras to enable/disable motion detection
  • Added setting to Cameras and Doorbells to configure the motion timeout
  • Added new App Store images
  • Added new device icons

In this version I’ve added the setting to enable or disable the motion detection to Ring Camera devices such as the Ring Doorbells have. I’ve also added a setting to the Doorbells and Camera’s so you can configure your desired motion timeout just like most dedicated motion sensors have.

I’ve also updated the App Store to some more recent versions of the Ring Chime and Ring Stick Up Camera series. The device icons are also replaced by more recent version, thanks to Ivo from Athom for creating them.

1 Like

Great btw the snapshot function is working……

RC72

Hi, yes sure.
Adding a mode card, the location is listed (I have only one location). I get the same error « Unknown location »

Indeed, I just checked this, firmware 10.0.0-rc.72 for Homey Pro Early 2023 seems to have fixed the problem that grabbing a screenshot wasn’t working.

It isn’t in the changeling, I’ll ask Emile about this.

Ok, thanks. I’m not yet sure how to troubleshoot this, I’ll think this over and get back to you.

Hi I have the same above mentioned problem with the modes. Since the update to .6. Tried creating a new flow that is triggered by the mode change. And then checks what is the current mode.
It both does not get triggered. But when manually testing the flow it can’t read what the current mode is.

Everything is connected however since I can still see all my camera’s.

Ok, so

  • Triggering a flow on a mode change doesn’t work
  • Evaluating on a mode doesn’t work

What happens when you make a flow to set a mode? Does the action card also show ‘unknown location’?

@GregD @Romano_C are you capable of running an app from the cli as explained here: [HOW TO] CLI install method

Hi @DaneedeKruyff, I sent you a diagnostic report earlier this week just after somebody rang the doorbell. I have an “issue” where a flow is started twice when the general alarm went off:

Schermafbeelding 2023-04-06 om 17.28.10

I will add an extra push notification now to see if it’s just the timeline that is being duplicated or if it really is the flow itself. There’s no other flow with the same starter running.

PS: the response of the app is still way better than it was on the previous versions. I even hear my Homey before I hear my Chime now :smile:

Hi Didier,

I’ve checked your report, it shows just 3 ‘ding’ events as they are called by Ring and al 3 are on different days. When the ding event is received by the app the generic_alarm on the device is enabled which results in triggering the built in flowcard you use in the flow. I don’t understand how this flow can be triggered twice in short succesion because the flowcard should only trigger on a state change.

I think you should report this at Athom as this is a builtin flow trigger card.

I’ll rebuild it first with an advanced flow, it’s still the same flow as from the very beginning years ago. That’ll probably be what they are going to say anyway…
But it’s the correct trigger right?
Motion detection is also much faster, great job on the new communication method :clap:

Thanks.
Yes, it’s the correct trigger card.

Will there be a possibility to use the app also on the Homey bridge in combination with the Ring Wired?

No, that is and will not be possible unfortunately.

There are many reasens, the app uses a settingspage which is not allowed by Athom on Homey Cloud, Athom will only allow apps from certified developers for Homey Cloud are the most important ones.

Hello

  • Yes I can sideload apps
  • The card seems to wait for something … and then I have the red warning sign
    Thanks

Capture d’écran 2023-04-07 à 14.37.55.png

Capture d’écran 2023-04-07 à 14.39.29.png

I have the ring doorbell pro, it worked perfectly, but now the general alarm no longer comes through in homey, I test the flows, everything also works, the photo is retrieved and displayed.
How can i solved this?
Thanks in advance.

I’ll send you a PM

Please restart the Ring app, and after it is fully started, please ring the Doorbell and send a Diagnostics Report from the app.

Also, please post a screenshot from the flow you are using.