Reolink RLC-520 camera device unavailable

[JulienG]

Hello - I have added Reolink RLC-520 camera using the latest Reolink package.
It says Device Unavailable / Connection lost while the device is perfectly working and has the latest firmware installed.
How can I check what’s wrong ?

note it is RLC-520 and not RLC-520A

[smarthomesven]

You should report your issue in the Reolink app topic:

[APP] Reolink

Transform your Reolink security cameras and doorbells into intelligent participants in your smart home. This app integrates your Reolink devices with Homey, enabling powerful automations based on what your cameras see and hear. Receive instant notifications when someone rings your doorbell, create flows that respond to person, pet, or vehicle detection, and capture snapshots automatically when motion is detected. Whether you have standalone cameras, devices connected through a Reolink Home Hub,…

The developer reads along in the app topic as well.

[JulienG]

Done

[APP] Reolink

Hello - I have added Reolink RLC-520 camera using the latest Reolink package (1.0.20) It says Device Unavailable / Connection lost while the device is perfectly working and has the latest firmware installed. How can I check what’s wrong ? note it is RLC-520 and not RLC-520A

[Klaus_Zimmermann]

I have the same problem, after Reolink version 1.1.7 too. Regards zi