I never keep it of longer then just a few seconds honestly…but true PTP says I thing 10-15min
While waiting for feedback from Athom, I have implemented two measures. The first is a flow that disables all apps every morning at 5:30 AM for 7 minutes. This should clear the memory, assuming the loop is not triggered by issues other than problematic memory buildup. The second measure is a flow that, excluding the nighttime period (when updates occur), ensures that if Homey restarts for the first time, a Shelly device cuts power to Homey for 15 minutes (it will then automatically power back on thanks to a timer set in the Shelly Cloud app). The aim is to stop the loops.
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I guess memory is not really a problem, seeing your graphs but without trying, you will not know.
How to you monitor reboots ? If you will be cutting power periodically while Homey will be performing some actions, most probably it will result in damaged Linux EXT file system.
This definitely won’t be a long-term solution, and furthermore, I’m not sure if it’s better (assuming it works) than 1-2 hours of continuous rebooting. Let’s see.
The system stayed on for about 70 hours. Then this morning at 830 started rebooting. Then I kept it unplugged for 15 minutes but no resolution. At soon it got energy again it started again to crash. I’ll try for 20 minutes
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Noway, also 20 minutes it doesn’t have any effect.
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Hello, Please find here by an update. The main news is that at least now I generally manage to stop the loop faster than before (in the past was almost impossible to have any effect) and now it’s the seventh day without rebooting.
HOMEY PRO 2023 STABILITY REPORT [UPDATED] HARDWARE CONFIGURATION: - Device: Homey Pro (early 2023) - Setup: Homey Pro + Homey Bridge as basement extender - Latest Factory Reset: January 5th, 2025 CURRENT STABLE CONFIGURATION (since Jan 5, 2025): 14 Active Apps: 1. Amazon Alexa 2. Aqara 3. CountDown 4. Ecovacs 5. HomeyScript 6. IKEA Trådfri 7. KNX 8. Netatmo 9. Philips Hue 10. Roborock 11. Shelly 12. Tesla 13. Virtual Devices 14. VThermo.
COMPLETELY REMOVED APPS: 1. OpenWeather 2. Better Logic 3. Flow Checker 4. Flow Utilities 5. TP-Link KASA 6. Broadlink
KEY FINDINGS: 1. Stability Issues: - Primarily TP-Link integration particularly problematic - Broadlink- System stable for 4 days after removal of these apps 2. Currently Successful Resolution: - Complete removal of logic/utility apps - Removal of Broadlink despite - Factory reset - Careful app selection - Focus on essential hardware integration.
The system shows good stability with the current configuration, focusing on essential hardware integration apps and avoiding both utility/logic apps and specific hardware apps (Broadlink) that might contribute to instability. While some functionality has been sacrificed, the core home automation features are working reliably.
I must say that everytime I belive I’ve found the couse, afterwards I discovered that it was not the case or at least not the only one. With tp link it happened four time in a raw so I’ve immediately decide to eliminate completely the app and based the automation on shelly plug. But then the reboot loop happen again 2 days later…
Another certain observation is that after the third factory reset and backup installation, the behavior improved in terms of event frequency (less frequent) and event persistence when it occurs (I can almost immediately stop it by disabling all apps upon reboot and re-enabling them one by one). Now it’s 7 days without reboot loop event.
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The infamous last words: after writing here, Homey entered an endless reboot loop. And it still hasn’t stopped.
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What does the Athom support says?
They are evaluating if to send me a trial homey 23 to make tests on it, to understand if it’s my backup to have the problem or homey hardware.
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Two days ago I received a trial HOMEY to test with my back up. So far so good. Let’s see in the next 10 days. With mine, maximum time spam, without rebooting loop, has been 7 days
I’m having kind of the same issue. My Homey Pro 2023 worked for a year just fine. Now it is in a continuous loop of rebooting. I tried resetting, using backups, and even reset and started from scratch. It worked a bit after I started fresh, but then it went back to continuously rebooting and crashing.
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Hello @B_Clark,
In the end, in my case, it turned out that the issue was related to a corrupted backup. When I moved from HOMEY Pro 19 to 23, I used my latest backup, and apparently, there was a problem with it. Unfortunately, at the beginning, I didn’t even consider that my backup could be the issue. Instead, I explored countless other possibilities, wasting several weeks.
Even more foolishly, I completely overlooked the fact that I could have simply tested one of the seven backups that Homey automatically stores. Not because it wasn’t a plausible issue, but because realizing it meant having to start everything from scratch—something I didn’t even want to think about, considering the dozens and dozens of hours of work it would require.
Eventually, after testing the replacement unit that ATHOM provided, it became clear that the problem wasn’t hardware-related but tied to my backup. That’s when I had a “lightbulb moment” and decided to restore an older backup from HOMEY 19. That alone solved about 70% of the issues.
Then, Homey still restarted a couple of times, but this time, it clearly coincided with a specific flow related to my washing machine. It was a flow that notified me when the washing machine was running and when it finished, using the Countdown app. In the end, deleting that flow and creating a new one without Countdown (and just to be safe, redoing similar flows as well) completely fixed the issue.
Did you try different backups? Or just one?
Hope this helps! Let me know if you need any more details.
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I tried several backups, but none of them worked. The infinite loop restart and crash happened even after I started from scratch without restoring a backup. I added devices slowly to see if was possibly a device causing the problem. But after a few days of not adding any devices that I still had to add to complete the build and it performing just fine, it wouldn’t let me add more devices. I rebooted, not resetting, and it started in the loop agsain. I don’t have any complex flows. Just some remotes with flows for the various buttons. 
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Open a ticket with athom and describe the situation. It seems and hardware issue
I did 24 days ago. And I just sit and wait, and wait and wait until I get a response from Athom.
If they don’t repond you, try again. Sometime it happened to me as well.
