Homey Community Forum

Qubino 869.0

Hi.
I’m from Russia and I bought z-wave devices with local frequency 869.
Homey don’t see them. Can you help?

If your homey is delivered with a Russian region zwave chip, it should find it just fine.
If your homey is not with the Russian zwave chip you will have to contact support@athom.com for a solution.
You can find your region here

Or do you mean it is included as “unknown zwave device”?

Hardware configuration is Europe.
I need to contact support?

You’ll definitely need to contact support about that, as the frequency is different for Russia and Europe.