Problem to connect Aqara Hub M3 to a Homey SHS

Hello everyone,

I have been trying for a few days to connect my Bridge (Aqara Hub M3) to a Homey SHS. The goal is to integrate the two paired devices (Aqara Smart Lock U200 and a door sensor) into my Homey environment, as both devices only support Matter/Thread. Unfortunately, it doesn’t work. Could it be that this connection is not possible at all?

Best regards

Markus

That’s not a very useful fault description
:wink:
Does it show error messages? If true, please update your post with these.

Hello,

This is still so simple, as I do not get any error message. The setup process just gets stuck at the device search stage. (See image)

Here is the procedure for the setup. Unfortunately, I only have the images in German.

The only log I found is this one from the container.

Here it starts at point 1, then it gets stuck in the loop at point 2, and when I cancel it in the Homey app, the entries from point 3 appear.

It’s clearly going wrong at some point. It’s weird nothing gets reported in the GUI screen;
It’s best to report these errors to homey.app/support