My push notifications stopped completely like 3 days ago. On Andriod app and even tried upgrading the app without success. Apple iphone works still… A simple push test fails with a timeout? [Screenshot_20240728_191730_Homey]

Yes, I tried logout and login again to the Android app. But suspect a failed token update that still thinks my old token is valid for push?

All I can think of is to remove the app completely then reinstall it, but if that doesn’t solve the issue you really need to contact Athom.

I won’t suggest contacting Athom for a third time…

I got the same issue. Seems like its android app issue. Running ver 8.3.0, updated 25.07.2024. Have sent mail to Athom.

[image] Yankie: Seems like its android app issue No. Android app v8.3.0.1518 Firmware v10.0.11 Pro 2019 No issues with push notifications.

I have HP23. Android v8.3.0 1525

I have official Android 8.2.2 and even earlier version with same problem. But still on 11.1.0 on HP23.

[image] robertklep: I won’t suggest contacting Athom for a third time… Support gave standard answer to upgrade to latest version even beta as a first response. No assesment at all really. Community forum is often better. :innocent:

So they’ll never learn :man_shrugging:t3:

May I ask what kind of phone you have? I have a Sony Xperia 1V and on 26.07.2024 I got an Xperia update 67.1.A.2.264, I’m thinking this one could be the reason for my issue. I will try to clear data/cache on my android Homey app also to see if it fixes the issue.

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Questions & Help

To_Lou July 29, 2024, 9:30am 11

I cleared app data/cache on Android app to start fresh and now it works again!

Invalid refresh token Android app

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