One of my Homey pro is on a mesh WIFI network. It was initially set up on one WIFI then moved to another WIFI (via using set-up mode). I have issues to connect to the Homey pro via the iphone app (very often, but not always, receive connect failure) however I can access it via the web interface. Any input of what can cause this and how to mitigate?
Odd, in case I have “homey offline” error (wich is a bug), it"s with both mobile & web app…
So at first I’m thinking it might have to do with energy / ‘smart’ wifi management of your phone.
But also Homey doesn’t like hopping between AP’s.
Try to fix Homey wifi connection to one AP.
Doesn’t it occur with the other Homey as well?
Thanks. No it does not occur with the other Homey pro. I will try to fix the mesh AP or link it directly to a single router. But it is odd indeed that the web-app can access it all the time, while all users (me and guests) have the same problem to access it via the mobile app. While at the same time there are no issues to access the other Homey pro (which is on a single router network) via the mobile app and web app. So there seems to be something related to the mobile app and likely linked to the mesh connection. (Unfortunately it will take some time before I can change the connection on the Homey with connection issues, since it cannot be done remotely).
