Nanoleaf

Greetings, tried to make a supprot ticket for Nanoleaf app but the URL dont work anymore, they updated today to support Lines but it seems buggy or a miss somewhere, My lines is cummuting in/out of working and timed out every 1 second, panels and shapes work fine with makes me belive its a coding error for some timer thats been set wrong by the developers.

Is there anyone who can confirm or deny this thesis? :slight_smile:
Also, where can i contact the developer for Nanoleaf app and let them know if this

Works perfectly for me

I only get to the FAQ page, not being able to send a direct message to the developer :frowning: can’t submit the bug report somehow

I guess 4 clicks

Have more questions? Submit a request

I understand you think I am dumb, i feel abit dumb, really tried to find this little row in line, thank you for the assistance, now i can submit a support ticket :slightly_smiling_face: (to be fair iam used to everything working so trubbleshooting like this is out of my comfortzone, also, before todays update that link on their app page lead straight to “submit a request” page, anyways, appriciate the help

I’m looking for Homey support for the Nanoleaf SecretLab MagRGB led strip.
It works with  Homekit but the Nanoleaf app does not seem to support it :frowning:

Any experiences or suggestions?

Hi There,

got a bunch of new Nanoleaf Outdoor String Lights that are awesome. They’re matter other WiFi, and I added them with apple TV and Nanoleaf mobile app, then paired on Homey with matter.

So far so good, but I can’t drive scene thru matter, so my question, is there plan to be able to control them classic way with nanoleaf app installed on homey (like all other nanoleaf prodcuts) ?

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Hi Charles. I’m looking at these outdoor lights too. I notice they’re not supported in the official nanoleaf app. So what control can you do over homey? I’m guessing you can’t individually address globes?

I’m just driving luminosity / color and on/off no scene and of course no individual globe, but even in official smartphone nanoleaf app you’re not able to. Should come one day.

so you added them to Nanoleaf mobile app then Apple TV homekit then shared via matter from homekit to homey Nanoleaf? I have Nanoleaf lights in homekit and want to add to Homey but don’t want to break the matter connections I have with homekit. Sorry for silly newbie question.