Hi all,
My Homey started to sound really wierd last night. It doesn’t seem like it’s going to be ok any time soon. I tried to find the email adress to athom support but couldn’t find it. How can I reach them so that I can get a new device?
Thanks!
Hi all,
My Homey started to sound really wierd last night. It doesn’t seem like it’s going to be ok any time soon. I tried to find the email adress to athom support but couldn’t find it. How can I reach them so that I can get a new device?
Thanks!
Hi, Welcome!
First Unplug Homey,
and look if you have an other USB adapter 5 Volt 2A (or ~2000mA) more is no problem.
Try that one, if that works
submit an Support request here: https://support.athom.com/hc/en-us/articles/360015784034-Submit-a-support-request (using the link to the form on that page)
Will probably be fixed soon…
Ok, I will try that.
Thanks for your help!
Psst, happy? Then click on the heart…
I meant for Dijker’s post… He directed you in the right direction…
Haha, I liked his comment too. I like so many things, and persons.