My Homey seems pretty broken

Hi all,

My Homey started to sound really wierd last night. It doesn’t seem like it’s going to be ok any time soon. I tried to find the email adress to athom support but couldn’t find it. How can I reach them so that I can get a new device?


Hi, Welcome!

First Unplug Homey,
and look if you have an other USB adapter 5 Volt 2A (or ~2000mA) more is no problem.
Try that one, if that works
submit an Support request here: (using the link to the form on that page)

Will probably be fixed soon…

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Ok, I will try that.

Thanks for your help!

Psst, happy? Then click on the heart… :innocent::+1:

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I meant for Dijker’s post… He directed you in the right direction… :smile:

Haha, I liked his comment too. I like so many things, and persons. :smiley: