Missing Capability Listener error

Questions & Help
1

After a power outage I get “Missing Capability Listener” errors for my Roller Shade devices. Each shade (I have 17) is controlled by a Rollease Acmeda motor.

I use a RA-Pulse2 Hub to control the shade motors, and the hub is added to my Homey Pro via the HomeKit Controller app (developed by @Martin_Verbeek). Each shade is then added as a unique device.

Once the power outage has been fixed the Homey Pro, Pulse2 Hub and shade motors restart simultaneously. Once everything is powered back on I can control the shades through the Pulse2 app, indicating that the Pulse2 hub is functioning correctly to control the shade motors. However, if I try to control the shades via the device card in Homey I get a “Missing Capability Listener” error, with the additional info for the error dependant on the action I try to execute, e.g. set open % or close. I also get the same error type when a flow tries to execute an action on a roller shade.

I assume, but don’t know how to confirm, that during the simultaneous restart there is a “handshaking issue” between the Homey Pro and HomeKit app and the Rollease system (hub and motors).

I can fix the issue by removing and re-adding each device, but as there are 17 of them, and literally dozens of advanced flows impacted, this is time consuming and not a viable workaround everytime there is a power outage. I live in a rural area and power outages are not infrequent, I have experienced three over the X-mas period.

I’m keen to find a way to identify the root cause of the issue and hopefully a set of quick steps I can take after a power outage that enables Homey to resume being able to control the devices without error.

Any help from the community on this issue is greatly appreciated.

2

Have you tried an app restart?
In case this helps you might implement a delayed app restart after a homey restart

3

Hi @SingKT ,

Good call out, I should had listed some of those troubleshooting steps I have completed in my original post.

I have:

  • Restarted the HomeKit app
  • Rebooted Homey Pro
  • PTP Homey Pro
  • Rebooted the Pulse2 Hub
  • PTP the Pulse2 Hub
  • Reset the switch box fuse(s) that power the roller shades electrical circuits
  • Made adjustments to roller shade settings in the Pulse2 app

None of these actions have resolved the issue.

Please keep the suggestions and ideas coming.

4

Homey 2023?

5

Yes

6

Then try to repair in the maintenance of the device. You will reconnect the device without the need of repairing flows

7

I don’t have a Repair option in the right click menu for the device.

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Is there another way to perform a device repair?

8

Which options appear under settings?

9

If you have to remove and add the devices, you can use the script of Martijn Poppen

https://gist.githubusercontent.com/martijnpoppen/dcf0b8fd3f7fe63dec087c87dbc66090/raw/4335dfc926ebc8db39a3ce4704739571c8d6629a/gistfile1.txt

(Replacing devices without repairing flows)

10

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11

That looks promising, but I’m not familiar with executing scripts in Homey.

Is there a walkthrough or guide you can point me to?

12

Very easy, just install the app homeyscript…

13
1 Like
14

Thank you for this.

It’s an improvement of my previous workaround, automating updates to impacted flows after a remove and re-add for each device, but doesn’t help identify the root cause of the error.

Very keen to understand why the issue is occurring.