Something that I have been fearing happened. Matter connection to Hue Bridge stopped working a few hours ago. There is no button to try to repair the Matter connection. Also I can’t see any sensible error message anywhere except timeout when trying to use the devices in Hue. Is there anything I can…

Have you restarted Homey? I have 30 matter/thread lamps that sometimes loose their connection and a restart solves the issue. But I don’t know if it’s the same with HUE bridge.

[image] Monit: I guess I could log a support ticket, but that is pretty much useless as tickets seem to wait a couple of weeks before Athom pick them up and I just cant wait two weeks to get this resolved. At least log one so Athom cannot claim this issue is unknown to them.

Ok I have to try restarting. I am wondering does Matter require static IP? Hue Bridge might have changed IP.

[image] Monit: I am wondering does Matter require static IP? Hue Bridge might have changed IP. Matter works over IPv6, and IPv6 doesn’t really have a concept of static IP’s (in the sense that you can configure them in a DHCP server).

I’ve the same issue since 1 hour. Matter integration to Hue bridge stopped working and I can not control the lights in all rooms anymore. I restarted the bridge and homey. Doesn’t matter with matter :weary:

After upgrading my AppleTVs to tvOS 18.2 and rebooting Homey again, the matter devices can be controlled again. Yesterday iOS 18.2 and tvOS 18.2 were released by Apple. My iPhone and iPads were updated directly, but my matter border routers not. As I know, all devices has to run the same version to…

Ok, you seem to have a bit different setup. I connected Homey directly to Hue Bridge through Matter. How did you exactly route it through Apple? Do you have the AppleTV controlling your HomeKit? I have no idea how to make the Matter work again. I reverted all devices back to the Philips Hue app. Co…

I just did som cable tiding in the technical room, and had to unplug the power for both homey and the hue hub, after the systems restarted, the matter link was broken :frowning:

I can only repeat my previous comment : make sure to let Athom know about this.

Just a note for the record that I restarted both Homey and Hue Bridge and that didn’t help. Waiting for the support to answer my request. Let’s see if their answer is just that “remove the Matter node and pair again”…

Matter connection to Hue Bridge stopped working

Questions & Help

robertklep December 13, 2024, 3:49pm 3

At least log one so Athom cannot claim this issue is unknown to them.

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Matter connection to Hue Bridge stopped working

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